@MyNykaa@nykaafashion Kapil from the social media team got in touch and has mentioned that a refund has been initiated. Finally a phonemail with some concern and care. Appreciate it. After all the frustration and chaos. Once the refund is done will update you. Thanks
@MyNykaa@nykaabeauty Extremely disappointed with customer service! I was sent scraps of tattered clothes instead of the actual products. I paid Rs. 4128 for scraps! Really? Why should I be contacting the brand this much when it is your responsibility??
And the phone customer care executive said they sent the right products so she can't do anything!! If this has happened by a vendor of yours! It is still your responsibility to fix! This is sucking the energy out of me and my precious time. #nykaa@MyNykaa@nykaafashion
@mybmc You're playing with people's mental health. Kept us waiting for an update and then went and released slots randomly. We are putting our faith in you and you do not even respect our time. I am so so disheartened.
@mybmc Don't waste your time people, the slots for tomorrow are already booked now. @mybmc Not done, everyone here was waiting for 2 hours and then boom all of a sudden slots are booked. Ethically not right to do this but then who we are? Common Man, right? We are used to it, carry on.