Can we agree to close this thread?
Just received an email from the first support ticket to "please wait" (more). Seems this ticket is open differently?
Forgive me for giving up though. A matter of one minute going on for weeks now. 🤷♂️
@airindia 1/4
Dear Air India Team,
I can confirm once again that I have not received any email from you — including spam folder checks.
At this point, however, the email itself has unfortunately become irrelevant to me.
After more than three weeks of trying to obtain clarification
@airindia 3/4
being booked with your airline.
Instead, the complete inability to provide a clear answer over a period of weeks has unfortunately destroyed my confidence in the process entirely.
So while I appreciate the repeated statements that an email was supposedly sent,
@airindia 2/4 regarding an extremely simple visa/TIMATIC question, I have now decided that I will not book Air India again for this trip.
Ironically, a short and straightforward confirmation within a few minutes would likely have resulted in three return tickets from Bali to Frankfurt
@airindia I takes 10 seconds to check Timatic.
Not 3 weeks.
Another airline confirmed, in writing, within 10 minutes(!) that no visa is needed. Just asked because @airindia made me nervous.
Guess where we are (against our will) booked now.
@maheshmurthy@airindia 2/2
does not inspire confidence in the process either.
Which is a pity, because I actually would have preferred the DPS–DEL–FRA connection with @airindia
@maheshmurthy@airindia 1/2
With a bit of disappointment, I will most likely book another airline tomorrow.
My wife understandably no longer feels comfortable with this situation, and the fact that such a simple issue still could not be clearly clarified after several weeks unfortunately
@airindia 2/2
are not incorrectly denied boarding at DPS?
On Monday I'll have to choose another airline for the next trip, despite actually preferring the DPS–DEL–FRA connection.
A pity, because the flight itself was genuinely very good.
@airindia 1/2
A bit unfortunate:
After ~3 weeks, a support ticket, embassy confirmations, and even public escalation here on X, I still have not received a concrete answer to a fairly simple question:
How do you intend to ensure that Swiss citizens travelling visa-free to Germany
2/2
This was only resolved because I could "also" produce a German passport.
I hope this was some isolated training / ground handling issue at DPS — because I was planning to book the same route again very soon together with my "Swiss only" wife.
@cem_oezdemir Kaum dreht sich die Mehrheit in der EU, schwappt Merz auf die andere Seite. Keine eigene Haltung, nur keine Lust weltweit isoliert dazustehen.
@CZuricher@GerAmbTLV Jenin ist in der vielbeschworenen "Zone A", angeblich 100% palästinensische Kontrolle.
Tja, dumm dass israelische Soldaten da nicht nur die Route vorgeben, sondern auch gleich schiessen.
So sieht also Zone A aus. Gut zu wissen.
@GerAmbTLV Paar Schüsse auf Diplomaten, und jetzt wird rumgejammert?
>50.000 Tote, inklusive Kindern, in GAZA - egal.
Keine Sorge, euer "demokratischer Partner" wird das garantiert lückenlos aufklären.
@MZEZ_RS@vladaRS@tfajon Some fire in the direction of diplomats is a problem, while >50.000 killed, including lots of children, in GAZA isn't?
Well, I hope this is one of the many wake up calls which is actually heard!