@WestJet I have called, been on hold and bounced to the webpage where you send in your info, are told to wait “90 days” while no one responds except when you go on Twitter. No one emails or calls, very poor form.
@WestJet flew 2 Savannah fr Victoria via Calgary and Atlanta on Nov 7, checked luggage didn’t arrive until Nov 12, when by then was in Orlando, thanks 4 delivery, Claim# ATLWS10316 and WS386407, had to emerge $ 4 clothes, how do I make that claim, not easy on WJ website, help?
@WestJet So I have to keep checking the most difficult non user friendly App to find out if @WestJet is responding to my delayed baggage claim, you have my email and cell. 90 days to determine if a bag went missing, garbage customer service.
@WestJet it’s Saturday, I sent in all the required info on your lost/delayed bag claim webpage Thursday, NO ONE has replied to me, you have my email and my number, like how does this work? So far what I see is I paid $30 to check a bag that arrived 5 days after I did, hello?
@WestJet Did that, submitted claim, now what happens, been over 24 hours and no one has contacted me other that the bot on the website saying I correctly submitted my claim for my 5 day delayed bag expenses.
@WestJet Five days before I got the bag (paid $30 for a checked bag) and I was enroute to a conference, had to Emerg spend just over $400 to buy clothes, I def want to be reimbursed for this
#yyj This chart shows what we are seeing and hearing as well, resulting in less (but def not none) multiple offers in the last several weeks here in Victoria, BC.