Hey @zomato@jagograhakjago
Why is your customer support so horrible ?
Ive been trying to follow up with my refunds and all i get is bot replies + am told that my bank is holding the issue and to look into it.
W.r.t my refund im being told its
on my bank's end, id like the details so that i can follow up with them, or is it just you guys spreading false information and blaming the bank to pacify users. Besides your support just doesnt know anything and all ive gotten is a bot reply
Tomorrow this could happen to someone older and could lead to bad consequences, @RBI i hope there is stringent action taken into this and a notice is issued to IDFC wrt how they handle customers data and how they are ensuring that the data is not misused