Christian Vanégas

Client Services @robinhoodcrypto | Bitcoin | Supporting people with solutions that matter | Love football 🏈 | Built on trust, innovation & customer success.

[Christian Vanégas @Chriz_van]

Need assistance or have a question? Feel free to reach out through the 📥 on my profile or the link below, and I’ll help guide you through the next steps.

https://t.co/yWf2zlcWwZ

[Christian Vanégas @Chriz_van]

I understand why this situation feels unacceptable, especially after being a long-term customer. Recovery of USDC sent through the wrong network may require a technical review and isn’t always possible. Please send me a DM with the transaction hash and transfer details so I can help escalate this for review. Never share your password, private key, or recovery phrase.

[Lt.Crandog @LtCrandog]

@AskRobinhood @RobinhoodApp @RobinhoodCrypto Robinhood can you really not help return usdc sent to the wrong network? You have the private keys why can’t you return my funds? Just doesn’t make sense to me apart from laziness. I have been a customer for a long time and now it feels like you are stealing my money. Online support has been horrible so far.

[Christian Vanégas @Chriz_van]

A transfer from Robinhood Chain to an ERC-20 wallet may not appear automatically if the receiving wallet or platform doesn’t support that network. Recovery depends on the destination and transaction status. Please send me a DM with the transaction hash and receiving platform, excluding any private keys or recovery phrases, so I can help review it.

[Chain⛓️ @chain_thegreat]

@AskRobinhood i mistakenly transferred 20$ worth of eth from my Wallet on Robbinhood chain to an ERC20 Wallet.

Am i going to Recive my deposit?

[Christian Vanégas @Chriz_van]

I understand you’re disputing the account action and have already completed an identity-verification call. Please send me a DM with your case number if you have one and the date of that call, excluding passwords, verification codes, and other sensitive information, so I can help direct your appeal for review.

[ᡕᠵデᡁ᠊╾━ @lets_killhim]

@Askrobinhood @robinhood PLEASE DM ME

you have falsely flagged my account for deletion even after I called to provide literal bank statements to verify myself.

i am unable to open support tickets via the app or website.

i am not hacked. please fucking contact me

[Christian Vanégas @Chriz_van]

Sending ETH to an incompatible or incorrect address may require a manual recovery review, and recovery is not guaranteed. Please send me a DM with the transaction hash, network used, and receiving address type so I can help assess the transfer. Never share your password, recovery phrase, or private keys.

[小青龍🀄️ @sCyan_Dragon]

@RobinhoodCrypto I sent ETH from Robinhood Chain to the Perpetuals address. Is there any way to recover it?

[Christian Vanégas @Chriz_van]

I understand your frustration, A restricted account can delay access to incoming Bitcoin transfers, especially while a security or compliance review is pending. Please send me a DM with the transaction hash, date, and support case information, excluding passwords, verification codes, and private keys so I can help review the situation and direct it for prompt assistance.

[Matt @matt_allisonx]

Day 16 of Robinhood stealing my money.

Context:
My Robinhood account was randomly restricted after I opened a support chat with them about their prediction markets.

After that,

My brother sent me a size-able bitcoin transaction to my restricted address by accident.

[Christian Vanégas @Chriz_van]

Good question, staking and reward eligibility for $AI may depend on the specific program, and rewards may not be automatic. Please send me a DM with the exact $AI asset or staking program you’re referring to, and I’ll point you toward the appropriate guide and clarify whether wallet connection is required. Never share your seed phrase or private keys.

[Christian Vanégas @Chriz_van]

I can help look into the tier display issue. Since it has persisted for a week despite contacting support, please send me a DM with a screenshot of the incorrect tier and the relevant account details, with sensitive information hidden, so I can review it and assist you promptly.

[Bringer Oforder @Bringeroforders]

@RobinhoodApp my banking app has been showing me at the wrong tier for a week. Support didn’t help me. can you look into this?

[Christian Vanégas @Chriz_van]

I’m sorry you’ve been unable to access your account for so long. Account locks can result from security checks or verification issues, and they require review through the official support process. Please send me a DM with the error message and details of your previous support attempts so I can help direct this for review.

[Brent Mendelson @bmenlend]

@RobinhoodApp Well I would but you've locked me out of my account and refuse to call and assist me in unlocking it. Only been trying for a month or two. #robinhood #robinhoodcustomerdisservice

[Christian Vanégas @Chriz_van]

You can join by following the official Internet Monkes announcement and minting through the verified OpenSea page when the collection goes live on August 28. Please verify the official links carefully. If you need help confirming the process, send me a DM with the details.

[Lawliet @lastwolf_00]

@gmhunterart @RobinhoodApp @opensea Are there any specific requirements here? I really want it

[Christian Vanégas @Chriz_van]

You can join by following the official Internet Monkes announcement and minting through the verified OpenSea page when the collection goes live on August 28. Please verify the official links carefully. If you need help confirming the process, send me a DM with the details.

[imfid @FrierenInk]

@gmhunterart @RobinhoodApp @opensea How to get WL..?

[Christian Vanégas @Chriz_van]

I’m sorry this happened again. Repeated refreshes can sometimes cause a display or transaction-status issue, but your balance should be verified before placing another bet. Please send me a DM with the transaction details and any error message so I can review what happened and help you promptly.

[小二 @wngxny1741106]

@Kickhood @RobinhoodApp What's the situation? It's been like this twice. After I refreshed, I lost my money and need to bet again.

[Christian Vanégas @Chriz_van]

It sounds like you’ve been unable to link your Chase debit card and are now having difficulty accessing your funds. This may be related to bank verification, card eligibility, or an account restriction. Please send me a DM with the specific error message and transfer details so I can review the issue and help you promptly.

[Corey @sandslayer2276]

They block all support chat options, so you can’t even talk to anybody. I’ve been talking for weeks trying to link a single debit card at Chase. Hit a wall every time. Now I try to remove my funds. @AskRobinhood @RobinhoodApp @MarketWatch @YoungInvestor03

[Christian Vanégas @Chriz_van]

I understand your frustration with your ETH staking request remaining in processing. The estimated 1–65-day timeframe can vary depending on network conditions and processing requirements, so it may take longer than expected. Please send me a DM with your staking details so I can review the status and assist you promptly.

[King @Peebz69420]

update on my $ETH staking on @RobinhoodApp 💀

At this point I think it’ll take the entire 65 day

[Christian Vanégas @Chriz_van]

I understand you’d like the proceeds transferred or deposited automatically into linked accounts, especially for long-term savings. Available transfer and recurring-deposit options may vary by account type and service. Please send me a DM with more details so I can review your request and assist you promptly.

[Christastrophe @JvaJit_CEO]

@RobinhoodApp $HOOD Now if we could get the proceeds transferred or deposited in adjacent accounts. Fidelity can do this, would like to transfer my long-term savings but you don’t offer auto deposit. Thank you for your attention to this matter.

[Christian Vanégas @Chriz_van]

I understand your question about whether earnings from shares continue accumulating in the NFT wallet and how much each NFT can generate. The amount and accumulation may depend on the NFT’s specific terms and eligibility requirements. Please send me a DM with the NFT details so I can review this and assist you promptly.

[Nerveil @Adrian390019631]

@Peri_83 @btcordinal @RobinhoodCrypto @Peri_83 a día de hoy se sigue acumulando en la wallet del NFT lo generado en acciones? cuanto puede generar cada NFT?

[Christian Vanégas @Chriz_van]

I understand your frustration after holding Rektgys for two months. Eligibility may depend on additional account, asset, or campaign requirements, not just the holding period. Please send me a DM with more details so I can review this and assist you promptly.

[🇵🇸🔻⭕️ | @looperducks]

@osf_rekt @RobinhoodCrypto bro ive held my rektgys for 2 months. why ineligible

[Christian Vanégas @Chriz_van]

Hi, thanks for reaching out. Your message involves multiple complex topics, stock trading setup, cryptocurrency integration, and corporate structure questions, that need clarification to address properly. Please DM me with specific details about what you're trying to accomplish, and I can point you toward the right resources or team.

[Nicole Madrigal @Nicolejonesmad1]

@RobinhoodApp How do I start trading my stock on the Nike with Cryptocurrency? I have 51% +20% of PowerCom Systems Support, Incorporated, 1996, with material in taxes that weren’t mine. My new nonprofit, non-501 C3 corporation specialises in admissions common lighting/with dedicated grounds

[Christian Vanégas @Chriz_van]

We hear your frustration, a $1,000 limit despite perfect payment history suggests a recent account review or risk assessment flagged your profile. Credit decisions involve multiple factors beyond payment performance. Please DM me with your account details so I can review your file and explore options for a limit increase.

[logan @captaincoke]

Give me a credit increase wtf I haven’t missed a payment ever. My limit is only $1000!!!! @RobinhoodApp

[Christian Vanégas @Chriz_van]

Hello, we recognize you're caught in an account loop after a month. A closed account blocking new registration typically indicates a backend sync issue or status flag needing manual review. Please DM me so I can investigate and work toward restoring your access.

[Serge @sergetop]

@RobinhoodApp I need help with a stuck account issue (over a month now). My old account is closed and won't reactivate, but I can't open a new one because the system says I already have an account. I'm stuck in a loop. Please send me a DM so I can share my details and resolve it.

[Christian Vanégas @Chriz_van]

Thanks for completing the form. Once submissions close, we'll validate your wallet on-chain for claim eligibility. Please DM me and I'll confirm your status and walk you through the next steps.

[Erasmo Kirby @ErasmoKirba]

@CashmereLabs @RobinhoodApp submitted my info ready for whatever comes after the form closes