@bleeyw Dear Bernard,
Thank you for reaching out. In order to access the batteries, please pop out the back cover using a tool that can get under the open area on each side shown in the picture:
Please let us know at [email protected] if you have additional questions.
Best Regards!
@pablommarchesi
You have to send 23 by SMS to the G5 SIM card, this will delete all remote controllers (it's not possible to delete just one remote).
After this you can pair the remaining remote controllers again (press the Password on the control panel, then the "recorder bu...
@pablommarchesi
What exactly is the problem? which alarm system do you use?
If you loose the remote you can delete them from the system (it depends which alarm system you use) and then pair them again.