@Airbnb, please tell me why, as a superhost, I have to wait 12 hours for a reply to each of my messages? Anyone else sick of the horrible support from this company that claims to "care about hosts"?
@Airbnb@Chucksnatural@AirbnbHelp@AirbnbHelp Just a reminder at how terribly Airbnb handled an issue during France’s air traffic control strike. Poor customer service. Out thousands of dollars after arriving to the airport and finding that France was completely shut down for two days.
@Airbnb After realizing that the guest was committing fraud, and admitting they were wrong, @Airbnb has finally agreed to refund me for the amount they fraudulently deducted from my payout. Yet they still refuse to remove the guests, clearly fraudulent review! @AirbnbHelp
@SBA25501916243@Airbnb Agreed! My attorney is preparing a lawsuit against @Airbnb@AirbnbHelp right now. I am happy to share anything he gives me if it helps you in any way.
@Airbnb, please tell me why, as a superhost, I have to wait 12 hours for a reply to each of my messages? Anyone else sick of the horrible support from this company that claims to "care about hosts"?
@itsthewildwild@AirbnbHelp My attorney is currently drafting a lawsuit, as Airbnb has left me no other option. I am more than happy to share everything he has prepared for me if it helps you file your own lawsuit against Airbnb.
What's it going to take, @Airbnb, for you to protect your hosts from blatant lies and fraud? Your current policy empowers dishonest guests and leaves hosts vulnerable. It's time to re-evaluate how you handle these disputes and prioritize fairness. #ProtectHosts#Airbnb