@ConsumersNCC I paid for MTN FiberX since 23 March. Installation was done on 29 March but it wasn’t activated. Since then, I have complained severally via calls and mails but MTN have permanently failed and refused to resolve or activate my router. my ID is FN223586 @MTNNG
@MTNNG@ConsumersNCC@MTN180 Dear @NgComCommission the issues still persisted as I have been unable to make use of the router or get connected since 17th. I have sent mails across to @MTNNG and even called the 217 customer care line but I haven’t gotten any response or resolution since 17th.
@Big_gracee@MTN180@ConsumersNCC@MTNNG They just did after dragging them everywhere. Mail, calls, twitter and even Facebook. I think complaining to @ConsumersNCC and tagging them is the best way out. Finally using it since March 29, 2026.
@MTNNG@ConsumersNCC@MTN180@ConsumersNCC
I can confirm that the issue has been resolved just now. I am now able to browse and make use of the router.
@Jaiye@MTNNG I look forward to being compensated fully for all the time lost.
Thank you all for the resolution.
@MTNNG you guys need to be more responsive on fixing issues regarding your FiberX downdtime issues. Saying you are working on it all the time since over a week not is very appalling.
I have complained severally and all I always get is same pre-programmed responses from your CC
@efe_edwards@OgeyiAda@ndlea_nigeria It is even immaterial whether she had approached him or not before reporting here. Being in possession or smoking weed or any other drugs is a crime in Nigeria and it's a proper thing to report anyone suspected to be committing a crime.
NDLEA suppose arrest you @efe_edwads join.
@AirtelNigeria why will I have an unlimited 20k monthly 5G plan and I still can't access internet. I have restarted the 5g severally yet it's not connecting to internet.
I just renewed my subscription last week and the network signal for the 5g is on green. What's happening????
@BensonIHenry2 He is quite right. Why should a state expend resources on courses that will not immediately or directly impact it's citizens. I will rather send Doctors, Engineers and Pharmacists overseas if I am a governor.