♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔

Actress / Singer / Dancer / Musician / Choreographer. Mum 2 Paisley Rae & Deputy MAMT Birmingham SWING for @GoodEnoughMums & choreographer @suttontownhall panto

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp Thank you. I really hope it gets resolved and I don’t have to take this to The Financial Ombudsman Service and the press because it really has been one of the most stressful situations we’ve ever been in. But I appreciate your help today in feeling heard.

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp the reality here is unless we get some real help very quickly you are going to make a family homeless as we will not be able to remortgage our house and I have no problem taking this to the press. 😡😡😡

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp Well tomorrow we are going into a branch to confirm his ID and I really hope that someone gets in contact as soon as possible. It breaks my heart seeing my partner so upset over this. We will await an email from this case handler but every day this goes on it affects his credit.

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp @santanderukhelp no one has ever gotten in contact with us. It’s always us constantly calling to try and get to the bottom of this so I do find it hard to believe that Santander is putting someone who can actually make a difference in this case in touch with us.

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp This is the first time anyone has ever said that we have a case handler as every time we have spoken to someone it’s been a different person from a different department. I really feel like I’m going to have to get in contact with The Financial Ombudsman Service.

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp I appreciate that you have just been made aware of this however Santander as a company have been aware of this for over two months. And it’s a shame that it had to take me messaging on Twitter to feel like somebody is listening within Santander.

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp This is what we’ve been told over and over again. No one is helping us. It’s been 2 months ! What are families meant to do when no one will help us.

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp @santanderukhelp !!!! You really need to think about how your employees communicate as it’s honestly like hitting our heads against a brick wall taking to your company! @santanderuk unbelievable! I’m just so done with this! I. Feel utterly helpless that I can’t help my partner!

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp shocking service my partner has received from yourselves during a fraud investigation! The impact on his mental heath has been unreal! You should be so ashamed of yourselves! Months of calls and still nothing! @santanderuk 😡😡😡😡

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp 2 hours on the phone to you and still no better.Honestly It’s becoming and actual living nightmare now!You have no idea what you are doing to my partner He’s mental health cant take much more of this! I need someone high up in this company how can actually resolve this situation!

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@santanderukhelp @santanderuk the lack of support you’ve provided. My partner during a fraud investigation is quite frankly disgraceful! The impact it’s had on his mental health and now our financials is beyond belief! Hours on the phone with no help whatsoever! Shocking service

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

#NewProfilePic

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@jadeys1986 Agreed! 😫😫😫

[Jack Fletcher Music @jackfband]

Good Morning All! ☀️

2 Weeks since we released this with @CiCiHowells

https://t.co/mqGrxRZk79

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

Loved shooting the video to this gorgeous song today! Thx j you Jack! Can’t wait to perform it live now!

[Jack Fletcher Music @jackfband]

https://t.co/vkgZHYYvBh

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

@instagram my partners tribute account @maroonlive has been disabled and he cannot appeal. There are many tribute act accounts why has his been deleted. Also his fb too. How can we rectify this. He’s not posting pictures of the artist only himself. Seems highly unfair! 😒

[BroadwayWorld UK @BroadwayWorldUK]

THE GOOD ENOUGH MUMS CLUB Will Embark on UK Tour
https://t.co/68rEPtYOND

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

#NewProfilePic

[♔ 𝓛𝓪𝓭𝔂 𝓒𝓲𝓒𝓲 ♔ @CiCiHowells]

🔥🙏😍 thanks so much xx

[📡 In Your Ears Music 📡 @InYourEarsMusic]

It's always a treat to hear a new track from @jackfband and the combination of vocals with @CiCiHowells is really quite something 👌

Stunning songwriting and a sweet sound for the ears.

#NewMusicRadar

https://t.co/kMOpga4b80

[Emma Bea @emmabeaactor]

Excited to be performing again tonight at @OldJointStock with the amazing @CiCiHowells as MC 😁😁