@BupaAustralia Surgery scheduled in less than 3 days and still no decision on actually what on earth is going on. Passed around from consultant to consultant all saying different things. What exactly am I paying health insurance for? This is a joke!!
@BupaAustralia spent a total of 3 hours on the phone today with only 1 lady understanding and keen to help. Scheduled for surgery on 18/4 and only today when I call to check is another random process that can take up to 2 months for you to assess. Quick to take your premium tho👍🏻