@BlueDartCares I am facing a issue with a parcel delivery. It was an important item. It was not delivered. No one contacted for delivery and I enquired with my neighbours too. No help. Your customer care is also not reachable. This is something serious. Help me out.
@SwiggyCares Thank you very much @SwiggyCares for helping me with a satisfactory resolution. At least now I have a go to place for unresolved issues. Thanks again.
@SwiggyCares While I started using the app it was customer focused as well. But over a period of time you have kept every edge on your side only to earn profit. I have reported an issue of app glitch which placed my order to a wrong location. No proper resolution is not provided.
@SwiggyCares But after the payment, the delivery got pinned to a different location from what I have selected while proceeding for payment. That's a glitch from app's side. Why should I be at loss for a machine error. If you are not bearing it, why should I? I cancelled it within 20 seconds
@SwiggyCares Thanks for responding.
But the concern is never addressed as long as resolution is actionized. Just replying to the tweet won't serve the purpose.
Orders cancelled within 60 seconds must be genuine. Removing that is a total disrespect to it.
@SwiggyCares This is totally unacceptable to remove the buffer time of 60 seconds for customers to cancel orders. Many times the address selected while exploring menu, gets automatically changes to a different saved address while placing the orders due to app errors. (1/2)
@JioCare@JioFiberChennai
Dear Jio. I am really enjoying your Jiofiber service. But I won't be able to continue if you can't help with my relocation request.
I have been trying for 3 to 4 days now..
Please help me with my Jio Fiber relocation
@JioCare The request was raised on Thursday. The slot I requested was for yesterday morning. Till now no one has contacted me. How can I still trust that you will resolve this issue?
@nobrokercom@NoBrokerCare The worst ever experience back to back. I was never able to find a proper home. Now I have booked a packing and moving service for tomorrow. But the service partner has backed off at the last minute today.