WhenTheCicadasCry

[WhenTheCicadasCry @CicadasCry1]

@PageSix WHAT?? Dude

[WhenTheCicadasCry @CicadasCry1]

@atnomos @PageSix WHAT

[WhenTheCicadasCry @CicadasCry1]

@Xbox This is your sign to address the NAT type/Teredo ip address error affecting xfinity, spectrum, and bluestream users. It's been 2 WEEKS and we haven't got an acknowledgement that there is a problem yet.

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps 1. No service alert issues
2. Yes

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps 1. December 6th when a new software update was released for xbox
2. No error codes only "can't find teredo ip address"
3. Xbox console
4. Wireless/Wired I tried both had the same result

[WhenTheCicadasCry @CicadasCry1]

@art_petrichor @XboxSupport @Xbox They've yet to acknowledge it. The only people who have acknowledge the problem are their outsourced tech team who are being bombarded with other users having the same issue and they are helpless because it's only something Xbox can fix.

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps Sent a direct message.

[WhenTheCicadasCry @CicadasCry1]

@Xbox @AStateFB @espn For the past week, thousands of users using different ISPs and routers have run into the same issue: Unavailable NAT type/can't find Teredo IP Address. All of your troubleshooting tips don't work. This all started Dec 6th with your software update. Xbox issue, NOT ISP.

[WhenTheCicadasCry @CicadasCry1]

@Xbox @Halo For the past week, thousands of users using different ISPs and routers have run into the same issue: Unavailable NAT type/can't find Teredo IP Address. All of your troubleshooting tips don't work. This all started Dec 6th with your software update. Xbox issue, NOT ISP.

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps For the past week, thousands of users using different ISPs and routers have run into the same issue: Unavailable NAT type/can't find Teredo IP Address. All of your troubleshooting tips don't work. This all started Dec 6th with your software update. Xbox issue, NOT ISP.

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps For the past week, thousands of users using different ISPs and routers have run into the same issue: Unavailable NAT type/can't find Teredo IP Address. All of your troubleshooting tips don't work. This all started Dec 6th with your software update. Xbox issue, NOT ISP.

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps Still waiting for at least a single comment acknowledging the bug with your December 6th Xbox update that has prevented xfinity, spectrum, and bluestream users from finding a NAT type/Teredo ip address. None of your troubleshooting tips work. Tech team even said it's an Xbox bug.

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps For the past week, thousands of users using different ISPs and routers have run into the same issue: Unavailable NAT type/can't find Teredo IP Address. All of your troubleshooting tips don't work. This all started Dec 6th with your software update. Xbox issue, NOT ISP.

[Rob @breakfire88]

@MicrosoftHelps @XboxSupport Hey @XboxSupport lots and lots of people are having NAT issues. I’ve tried three different internet providers and it’s the same thing NAT type: Unavailable. It’s not an isp issue, it’s on your side since the recent update. Acknowledge the issue on your end!!!!!!

[WhenTheCicadasCry @CicadasCry1]

@breakfire88 @MicrosoftHelps @XboxSupport Funny how they reply to other comments but not this one. They don't care about real issues.

[WhenTheCicadasCry @CicadasCry1]

@MicrosoftHelps Still waiting on you guys to fix your NAT type issue. This is not an ISP problem this is an Xbox problem. Ever since the December 6th update xfinity, spectrum, and bluestream users have not been able to find a NAT type. No amount of troubleshooting fixes it. Xbox issue, not ISP.

[WhenTheCicadasCry @CicadasCry1]

@zyb128 @Xbox @ASUS_ROG Nope thousands of others. Tech team said it themselves that it's an Xbox issue. It's mainly affecting xfinity, spectrum, and bluestream users.

[WhenTheCicadasCry @CicadasCry1]

@WhatsASarwhh @Xbox @ASUS_ROG Got my new router which is the most current model for xfinity and guess what still no NAT type. I tried every troubleshooting method they gave and nothing changed. I contacted their tech team and even they said it's an Xbox issue.