@Cigar_Coop@Ask_Spectrum Good luck. They act like they help, but just pass you along in their web of “customer service.” You are about to spend a lot of time for minimal results.
@realDonaldTrump Why do 99% of people who support trump on twitter comments mention him by name in their bio’s. Anybody who says nice things just click on their name and the most important thing they can say about themselves is “Trump Supporter!” Absurd that is how they define themselves. Bots!
@realDonaldTrump Why do 99% of people who support trump on twitter comments mention him by name in their bio’s. Anybody who says nice things just click on their name and the most important thing they can say about themselves is “Trump Supporter!” Absurd that is how they define themselves. Bots!
@realDonaldTrump@JayInslee Why do 99% of people who support trump on twitter comments mention him by name in their bio’s. Anybody who says nice things just click on their name and the most important thing they can say about themselves is “Trump Supporter!” Absurd that is how they define themselves. Bots!
So @GetSpectrum did it. On the phone for an hour+ last night to correct billing error. Now they have removed one of my devices. No service on box in bedroom. Every. Single. Step. Is. A. Nightmare. It has to be intentional. There is no way this company can be is incredibly bad.
@Ask_Spectrum They are going to tell me adding/removing service doesn’t qualify me for new customer discounts. It’s not coded correctly. Need a manager. Then we will get off the phone. And bill will be wrong next time it comes.
@Ask_Spectrum Just got off. Box is working. But I know better. I will now get a higher bill because they will say I added service. Also probably a bill generated yesterday for the return of the equipment. Error after error. Can a manager handle an account???
Signed up for new @GetSpectrum service mid Jan. 6 hours on phone. 1 tech visit that was uneccesary. 3 visits to stores. Sent a $180 Apple TV I didn’t ask for. On phone now for over an hour because the bill is $30/mo high. Worst company ever. @FCC please help. This is criminal.
@Ask_Spectrum Proven incompetence over 7 hrs on phone. not giving you my number, name & address again. You ask me to explain & then transfer me. service reps repeatedly gave bad info. All this is a method to anger & confuse customers while you charge more. @FCC is only 1 that can help me now.
@Ask_Spectrum I am not interested in speaking to anybody that is not executive leadership. I am furious at the service received and time already wasted. Every single person, professionally and personally, I have spoken this week that has experience with Spectrum has had the same sentiment.
I just spent the last week of my life dealing with @GetSpectrum. They are by far the worst company I’ve ever dealt with. 3 store visit, 1 tech at the house, and over 5 hrs on the phone over multiple days. And still not correct. Oh, and it was a self installation. #unsatisfied