Christine Sotelo

Sr. Product Marketing Manager @Intercom. Global Citizen. Mother.

[Fin @fin_ai]

“Companies that really orient around their customers and deliver a great experience for their customers are the ones that win. The tools of the past aren’t enough to do that in this modern world and that is where Intercom comes in." -@karenpeacock in @thecurrency👇

[Christine Sotelo @Cisotelo]

@mattnhodges @croneill @jesuisjuju @Tales_of_cake Thank you Matt! Learned from the best!

[Christine Sotelo @Cisotelo]

@JarCardoza My offspring will. Hope that helps you sleep a little better tonight. 😉

[Christine Sotelo @Cisotelo]

@mattnhodges Thank you for sharing Matt. Your family is very lucky to have you. Proud of you and wishing you all the best! Holler when you need some employees for your Taco shop ;)

[Gavin Newsom @GavinNewsom]

"It's easier to be a parent this morning, it's easier to be a dad. It's easier to tell your kids character matters, it matters. Telling the truth matters. Being a good person matters."

[Jon Favreau @jonfavs]

Trump and Republicans held a mask-less, crowded, superspreader event at the White House in order to jam through a Supreme Court justice who may strike down the Affordable Care Act in the middle of a pandemic.

Doesn’t get more on brand than that.

[Fin @fin_ai]

🆕 Introducing Series— our new campaign builder:
⭐ Create the ideal customer journey across different touch points
⭐ Reach your customers at the right moment, inside or outside your product
⭐ Design easily with our drag-and-drop builder

Learn more 👇
https://t.co/clQ3xkJheC

[Christine Sotelo @Cisotelo]

@eoghan @intercom @karenpeacock Will never forget sitting across from you in my Interview 5 years ago. I was terrified - but as soon as the conversation started I remember feeling at ease. You were so honest, and real. Something we don’t get from a lot of leaders. something you maintained over the years! TY

[Christine Sotelo @Cisotelo]

❤️ that this is finally in the wild. If you have a mobile app - you've gotta check this out! 👀

[Fin @fin_ai]

Intercom.... but make it mobile 📱

Introducing Mobile Carousels:
⭐ Highlight things they’ll ❤️
⭐ Share announcements & promos
⭐ Provide proactive support

Learn more 👉 https://t.co/L0CavjcQ2R

[Christine Sotelo @Cisotelo]

Same

[Amanda Goetz @AmandaMGoetz]

Last week my team saw me cry at least 3 times.

Being an empathetic leader is about acknowledging emotions - not trying to prevent them.

I'm not a robot and don't expect my team to be.

[Christine Sotelo @Cisotelo]

@JarCardoza The Bagels

[Christine Sotelo @Cisotelo]

@JarCardoza Rolling Stoves

[Christine Sotelo @Cisotelo]

Some great tips from the best of the best @kpetterman about how to support during COVID-19.

[Fin @fin_ai]

Our Global Customer Support Director @kpetterman has 2 #SupportTips for your CS team during these challenging times.

Hint: empathy, empathy, empathy ❤️

[Christine Sotelo @Cisotelo]

@Tales_of_cake My dad was a big fan of John (cougar) Mellancamp and I looooooved the song “Hurts so good” as a kid but would relentlessly bug him about how something can hurt so good. 😬

[Christine Sotelo @Cisotelo]

@BrooksChambers What about grandma sharks?

[Christine Sotelo @Cisotelo]

@JarCardoza @westelm This has literally been the epitome of my quarantine. One by one find and replace all the things I hate in my house.

[Christine Sotelo @Cisotelo]

@BrooksChambers Happy to see these tweets. Content aside, happy you and fam are tornado safe. But really... great content too.

[Christine Sotelo @Cisotelo]

@JarCardoza This thread ❤️

[Christine Sotelo @Cisotelo]

My 4 year @intercom Interversary Intercomic. Never have I ever felt so understood. Highlight is the Tupac shoutout. ❤️

[Christine Sotelo @Cisotelo]

@BrooksChambers Oh man, really ❤️ this. Congrats Chambers fam. Obviously Harvey is off to a great start.