Citizens Advice West Suffolk

We offer free, confidential advice. The messages to this account are not monitored. Please call 0808 278 7868 or use the contact form on our website.

[Citizens Advice West Suffolk @CitAdviceSW]

Reception is now open on a Friday in Haverhill from 10am to 12 noon. Updated times and locations below.

[Citizens Advice West Suffolk @CitAdviceSW]

Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.

❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.

Find out more ⤵️
https://t.co/ckyXdtTxkx

[Citizens Advice West Suffolk @CitAdviceSW]

ℹ️ The legal term for being sacked is ‘dismissal’.

Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal.

Check your work rights ⤵️
https://t.co/UcDInZhp7Q

[Citizens Advice West Suffolk @CitAdviceSW]

Only a few days left to apply for this exciting opportunity to join our team in West Suffolk
Click on the link below to read the job and person description and download the application form.

https://t.co/TgNibGpcaH

[Citizens Advice West Suffolk @CitAdviceSW]

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.

We can help you understand what steps to take ⤵️
https://t.co/Uit5P0gilx

[Citizens Advice West Suffolk @CitAdviceSW]

Thank you to all Volunteers!!!

We help millions of people every year.

This #VolunteersWeek we’re celebrating the volunteers who help us be the people’s champion 💙
Thanks for giving up your time, skills and experiences to shape a society where people face far fewer problems.

[Citizens Advice West Suffolk @CitAdviceSW]

You’re entitled to paid holidays if you’re an employee or a worker - including an agency worker.

🗓️ You have to take your holiday in a period called a ‘leave year’.

We can help you understand your rights at work ⤵️
https://t.co/NDF8Q9UvH9

[Citizens Advice West Suffolk @CitAdviceSW]

🏠 Are you sharing a home and renting with other people?
The type of tenancy you have can affect your rights and responsibilities.

Here’s what you need to know ⤵️
https://t.co/P64ePeadNf

[Citizens Advice West Suffolk @CitAdviceSW]

If you’ve been scammed it’s important you take steps to:

➡️ Protect yourself from further risks
➡️ Check if you can get your money back
➡️ Report the scam

Our online advice can help ⤵️
https://t.co/Q7vdurTPmF

[Citizens Advice West Suffolk @CitAdviceSW]

Are you struggling to afford your energy bills or top up your prepayment meter?

✅ Make sure to check what you might be entitled to and see if you can get any extra help.

Find out more ⤵️
https://t.co/OCtCI6oj63

[Citizens Advice West Suffolk @CitAdviceSW]

👋 Looking for advice about your rights?

You can find lots of helpful free guidance on our website - from benefits and rent to consumer and work issues.

Visit our website any time ⤵️
https://t.co/ICTUnaSHtp

[Citizens Advice West Suffolk @CitAdviceSW]

👋 Looking for advice about your rights?

You can find lots of helpful free guidance on our website - from benefits and rent to consumer and work issues.

Visit our website any time ⤵️
https://t.co/ICTUnaSHtp

[Citizens Advice West Suffolk @CitAdviceSW]

Have you been threatened with homelessness?

➡️ It’s usually worth applying to your local council for help. They might be able to help you stay in your home or find an alternative place to live.

Find out more on our website ⤵️
https://t.co/e78oo87wWH

[Citizens Advice West Suffolk @CitAdviceSW]

If you have a smart meter, your supplier will offer you a smart portable device called ‘in-home display’.

⚡ This shows your energy usage and how much it’s costing you.

We have advice on how to use it ⤵️
https://t.co/kCXUrC7W5u

[Citizens Advice West Suffolk @CitAdviceSW]

💼 As an agency worker, you have the right to be paid at least the national minimum wage.

It’s important to understand your work rights.

Find out more on our website ⤵️
https://t.co/M3ngQlgxuo

[Citizens Advice West Suffolk @CitAdviceSW]

Do you get Personal Independence Payment (PIP)?

✅ You might be entitled to extra money on top of your existing benefits.

Our online advice can help you ⤵️
https://t.co/6SMYXdLZZd

[Citizens Advice West Suffolk @CitAdviceSW]

We’re here for you. Our free online advice can help you:

➡️ Check what benefits you could get
➡️ Work out your budget
➡️ Get support with your energy bills

You can visit our website any time ⤵️
https://t.co/WRkr4Eqiav

[Citizens Advice West Suffolk @CitAdviceSW]

If you're finding it hard to pay your mortgage, you might be able to:
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments

Find out more ⤵️
https://t.co/gDH53ggr5k

[Citizens Advice West Suffolk @CitAdviceSW]

You might be able to get Statutory Sick Pay when you're off work sick.

Not sure if you’re entitled? We can help you understand your rights.

Read more on our website ⤵️
https://t.co/9q7kip2ryp

[Citizens Advice West Suffolk @CitAdviceSW]

🚗 When should you appeal a parking ticket?

It will depend on the type of parking ticket you have.

Here's what you need to know ⤵️
https://t.co/SlJJKRft6P

[Citizens Advice West Suffolk @CitAdviceSW]

✔️ It’s important to know how you can claim compensation if something goes wrong on your holiday.

Your legal rights will depend on the type of holiday you booked.

Find out more on our website ⤵️
https://t.co/enVkqT8WOZ