City Moodle

City, University of London proudly uses Moodle. Follow us for service updates, tips and queries. Tweets mostly by Mike @mj_hughes

[City Moodle @CityMoodle]

the team that keep our Moodle running ... note they do other stuff too! #mootuk14

[Matt Jenner @mattjenner]

Ten years ago I was embarking on my @EdTechMA_UCL and being guided by the brilliant @thinksitthrough. This week it’s a new course launching in days for #coronavirus and today I became Head of Learning at the most brilliant company @FutureLearn woah. 🔥

[City Moodle @CityMoodle]

@mattjenner @EdTechMA_UCL @thinksitthrough @FutureLearn congrats Matt on the new job and thanks for the new course, I've just sent it round at City (Mike)

[City Moodle @CityMoodle]

Moodle Issues 13th Jan 2020 Some users may have experienced service degradation on Monday 13th January between 11:20am and 12:00pm and then again between 12:30pm and 1:50pm. This was due to server failure at an external service provider. We apologise for the disruption.

[City Moodle @CityMoodle]

apologies for Moodle slowness today, we found a problem with one of our external services and have turned it off while the vendor investigates

[City Moodle @CityMoodle]

@c1boon am sure a similar thing could be arranged for Moodle but ... it's nice to be able to access the 'live' db

[City Moodle @CityMoodle]

@RichardM_Walker @duncanmaciver @julievoce @RianneMacArthur @UCISA_DEG very true ... it's revealing when the first time you are aware of an outage it's because of a user reporting it and not the vendor telling you!

[City Moodle @CityMoodle]

@RichardM_Walker ha! interesting, everyone is saying SaaS avoids downtime for upgrade but I wonder how often that is true. we've dealt with various 'can you copy our modules to another moodle' requests over the years. Sucks.

[City Moodle @CityMoodle]

@srowett only under our developer's desk! no side-VLE's at City

[City Moodle @CityMoodle]

A5: not relating to Moodle but for other services I manage which have moved to external/SaaS, I needed to develop skills in supplier relationship management #UcisaVLE

[City Moodle @CityMoodle]

@srowett @julievoce until a few years ago we used to do this in 24 hours, now takes that long to backup all servers

[City Moodle @CityMoodle]

@homez99 yes same ... our database is getting massive, takes an age to backup

[City Moodle @CityMoodle]

A4: -ves - self-hosting relies on key individuals with particular skillsets, so big exposure risk. also weekend upgrade outage is proving hard to manage #UcisaVLE

[City Moodle @CityMoodle]

to expand on that ... we run server monitoring (@newrelic), use direct access to Moodle DB for queries and reporting, have integrations with student records. also looking to so SSO ... so, going external may threaten all that

[City Moodle @CityMoodle]

A3: self-hosting feels like we have more control, could just be perception tho, also fear of change and potential costs of external hosting/SaaS #UcisaVLE

[City Moodle @CityMoodle]

A2: only benefit we would seek is no downtime for upgrade but last time we looked at external that still wasn't an option. would also want to make sure we still had same level of access to servers #UcisaVLE

[City Moodle @CityMoodle]

A1: we had a strong IT department with experience of hosting ... interestingly most of our other services are now SaaS, only things we still in-house are SITS and Moodle #UcisaVLE

[City Moodle @CityMoodle]

A1: we migrated from WebCT to Moodle in 2009, self-hosted still though have looked at external hosting several times #UcisaVLE

[City Moodle @CityMoodle]

Hi, Mike from City, University of London. I manage our in-house Moodle platform. Running for 10 years #UcisaVLE #cisgpcmg19