Civil Registry Department Zimbabwe

Legal identity for all by 2030

[Civil Registry Department Zimbabwe @CivilRegZim]

The Civil Registry Department is pleased to launch its official twitter account. The account will serve as a platform for information dissemination and engagement on vital civil registration and travel documents.

[Ministry of Home Affairs and Cultural Heritage @Moha_Zim]

#Anti-Drug Abuse Symbosium. Hon Kazembe Kazembe is now leading a panel of experts at the ongoing anti-drug abuse symbosium today in Harare .@ZTNPrime @HeraldZimbabwe

[Ministry of Home Affairs and Cultural Heritage @Moha_Zim]

The Minister of Home Affairs and Cultural, Hon Kazembe Kazembe yesterday was live on Star FM, where he unpacked the Ministry ' s achievements under NDS1. Since the famous disguise at the passport office, Hon Kazembe Kazembe has steered the ship towards Vision 2030.

[Ministry of Information, Publicity & Broadcasting @InfoMinZW]

The Special Advisor to the President on Monitoring Implementation of Government Programmes, Dr J. Gumbo, today toured the Harare E-Passport Centre at the Civil Registry Department to assess progress in the implementation of the electronic passport programme.
#NDS2

[ZiFM Stereo News @ZiFMStereoNews]

Mutare Registry breaks the passport curse

MUTARE – For years, getting a Zimbabwean passport was a test of patience, distance, and luck. Today, in Mutare, it is becoming almost ordinary. And that, residents say, is the real revolution.

“I did the whole process in a very short period of time. It was super fast and efficient,” said Devine Mandidewa, moments after collecting his e-passport at the Mutare Provincial Registry. A few years ago, he tried to apply and “hit a brick wall” before giving up entirely. Now, he says that frustration is over.

“Now I am going to achieve my life aspirations, traveling the world, something that had been put on hold because applying for a passport was frustrating.”

Mandidewa’s experience captures the quiet but profound shift triggered by the opening of the state-of-the-art Mutare Provincial Registry in September 2025, a facility that has transformed access to critical civil documentation in Manicaland province.

In just over three months, the registry has issued more than 30,000 e-passports, an average of 10,000 every month, with no backlog. Walk in, apply, collect. No marathon queues. No desperate trips across the province.

Before this, residents were forced to travel deep into Chipinge, the only district in Manicaland offering e-passport services at the time. For many, that journey was costly, exhausting, and ultimately a barrier to opportunity.

The new registry has flipped that reality on its head.

Powered by a 40kV solar system and designed to international standards, the facility brings e-passport processing and civil registration services under one roof, safeguarding sensitive national records while delivering fast, citizen-centred service. Once housed in a dilapidated wooden structure, the office now stands as a symbol of modernisation and decentralisation in action.

Touring the facility this last week, Manicaland Minister of State Advocate Misheck Mugadza said the impact was already undeniable.

“Life for many people has changed,” he said. “It was a really big problem for our people when passports were only processed in Chipinge. People had to travel to the far corner of the province. Now, since the commissioning of this building, things are different.”

He pointed to the numbers as proof.

“In just a few months, over 30,000 people have been served. That is a clear sign that we have moved for the better. Without documents like a birth certificate and a passport, life is really in sixes.”

The Mutare Provincial Registry is the second facility in Manicaland to offer e-passport services and forms part of a broader national decentralisation drive, aligned with Vision 2030 and Agenda 2063, to ensure essential services reach citizens where they live.

What was once gold, a passport, is now within walking distance for thousands. In Mutare, the ripple effects are already clear. Doors are opening, borders are becoming reachable, and everyday life is being made seamless for the ordinary Zimbabwean.

Reporting by Anesu Masamvu recently in Mutare

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[Civil Registry Department Zimbabwe @CivilRegZim]

@realTrevorSimba Passport Requirements;-
1. Original birth certificate
2. National Identity Document (ID)
3. Statutory Fee 170usd (takes 7 working days) or 270usd (for 48 hours).

[Ministry of Home Affairs and Cultural Heritage @Moha_Zim]

The Ministry of Home Affairs and Cultural Heritage is holding the 2026 Annual Procurement Plan Workshop in Gweru. Director, Rtd. Col Tokoda officially welcomed the participants on behalf of the Secretary for Home Affairs, Ambassador R.T.Faranisi.
#2026 Procurement Plan.

[Ministry of Home Affairs and Cultural Heritage @Moha_Zim]

The Minister of Home Affairs and Cultural Heritage,Hon Kazembe Kazembe who is being represented by his Deputy Minister ,Hon Chido Sanyatwe(MP) will be the Guest of Honour at the 4th Annual General Meeting for the Lotteries and Gaming Board taking place at HICC today.

[Ministry of Home Affairs and Cultural Heritage @Moha_Zim]

#Zimpapers Cancer Power Walk The Ministry of Home Affairs and Cultural Heritage yesterday took part in the 2025 Cancer Power Walk organized by Zimpapers.This is a national platform for promoting cancer awareness,prevention and early detection. @HeraldZimbabwe @ZBCNewsonline

[Ministry of Home Affairs and Cultural Heritage @Moha_Zim]

The 25 th Edition of Migration Dialogue for Southern Africa has kicked off in Victoria Falls in Zimbabwe today. Chief Director Immigration,Zimbabwe,Mrs Respect Gono gave the opening solidarity remarks for the technical meeting which will run from today up to Sunday.

[UNICEF ZIMBABWE @UNICEFZIMBABWE]

Happening this week in Victoria Falls 🇿🇼!
@IOMZimbabwe, @UNICEFZimbabwe & the Government of Zimbabwe host the 2025 Migration Dialogue for Southern Africa (MIDSA) — bringing together Ministers & senior officials from 16 SADC countries to strengthen migration governance. #midsa2025

[Civil Registry Department Zimbabwe @CivilRegZim]

Ordinary Passport – USD 170 (7 working days)

Emergency Passport – USD 270 (48 hours)

Applications are made only at Civil Registry offices.
Do not send money or personal details to unofficial platforms.

[Civil Registry Department Zimbabwe @CivilRegZim]

FAKE PAGE ALERT

@CivilRegZim advises members of the public that a fraudulent social media account is spreading false information alleging that passport fees have been reduced to USD 56.

This information is false.
The official passport fees remain as follows:-

[Civil Registry Department Zimbabwe @CivilRegZim]

Do you know your legal rights in civil registration? Tune in to Zivai Mutemo with JB on Radio Zimbabwe, Sundays 7:30 PM!
Learn about births, deaths, IDs, passports, marriages & more. Ask questions live via WhatsApp! #ZivaiMutemo #KnowYourRights

[Civil Registry Department Zimbabwe @CivilRegZim]

New Era in Manicaland!
Hon. @KazembeKazembe3 today commissioned Mutare Provincial Registry – a modern, solar-powered facility for e-passport & civil registration services. Fast, secure & citizen-centric. #NoOneLeftBehind #CivilRegistryZimbabwe #Vision2030

[Civil Registry Department Zimbabwe @CivilRegZim]

These upgrades ensure children receive their legal identity from day 1, reduce waiting times,& improve data accuracy for stronger planning. The 2-day mission continues in Bubi District, making sure no child or place is left behind.
#NoOneLeftBehind #BirthRegistration
#vision2030

[Civil Registry Department Zimbabwe @CivilRegZim]

The R.G, H.T. Machiri joined @UNICEFZIMBABWE Country Rep @EtonaEkole, @ Mpilo Hosp Suboffice Byo; 1 of 20 CRD sites supported by UNICEF with computerisation & solar installation.

[Civil Registry Department Zimbabwe @CivilRegZim]

Future leaders in action!
Our stand is buzzing with energy as school children dive into the world of civil registration
#Mutare, your warmth makes it even more special. #SanganaiHlanganani2025 #civilregistration
#Crvs

[Civil Registry Department Zimbabwe @CivilRegZim]

🌍 Day 2 at #SanganaiHlanganani2025 in Mutare!
The Civil Registry Dept is providing information on registration of births, deaths, IDs, passports, marriages& citizenship services.

Visit our stand today!
\#CivilRegistry #IdentityMatters #Mutare

[Etona Ekole @EtonaEkole]

Pleased to meet Registrar General Henry Machiri today. We discussed ways to expand mobile birth registration so that children in every corner of #Zimbabwe can have what they deserve — a legal identity and a brighter future. #ForEveryChild an identity

[Civil Registry Department Zimbabwe @CivilRegZim]

Nothing beats a Mutare welcome!
We’re @ Sanganai/Hlanganani 2025! Visit our stand to learn more about civil registration services.
Our team is ready to answer your questions & show why civil registration matters! 🌍 #Mutare #CRVS