Claims Direct Response Center

Hello, feel free to click on our page and message us so we can assist you further.

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Kirstie @kirstieclaire22]

@SportsDirectUK hi there, please could I have your CS email address? I’m trying to arrange a return because of a faulty item I’ve received but I cannot find a contact form/email address anywhere

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[lucy harris @lucyhar41829504]

@SportsDirectUK shocking customer service, only one of four items arrived. No one to speak to and customer service (via email) have accused my daughter of lying - insisting that the full order was delivered - I can confirm that definitely WAS NOT and we are now £45 down.

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Cliff Morton @CliffMorton]

@SportsDirectUK @SportsDirect_CS

Hi, how do I make complaint or contact a Manager please?
Placed an order online & your Customer Service Department want more Photos. It seems that the Security Tag still attached, isn’t enough to justify a return,
Which I’m legally entitled to

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Will Doidge @WillDoidge]

@SportsDirectUK why offer 5-7day delivery and then send parcels via Evri - absolute waste of time - no delivery and tracking just says ‘there is a problem’ !😡

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Joe Redmond @joeMac_Reamainn]

@SportsDirectUK Disappointing experience with in shop and online customer service.

Raised a legitimate issue regarding a Sports Direct store and requested it be escalated. Instead of assisting or forwarding it to the relevant department, I was told they only deal with online

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[RichardvBlitt @RichardvBlitter]

@SportsDirectUK I want to thank you a lot. After a week of the release, you managed to deliver a 007 Collector's Edition, where @amazon failed to deliver a pre-order... still an ongoing issue. I had low expectations because of the reviews. But you guys pulled it off. Thank you!

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Daniel Bohill @dannybohill]

Disaster trying to communicate with @SportsDirectUK online, feels deliberately difficult.

[Claims Direct Response Center @ClaimsHelpUs]

Regarding your issue, we would like to look into this further for you. Kindly provide your reachable:
●Full name:
●Contact number:
●Email address

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Lisa Brown @lisajo2312x3]

@SportsDirectUK Ordered 6 England shirts with personalisation. Arrived today and none have the writing on. Been told only thing they can do is return and wait for a refund (14days) then wait a further 10 days after reordering to get them personalised. DO NOT ORDER FROM HERE

[Claims Direct Response Center @ClaimsHelpUs]

@lisajo2312x3 We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Neil 'Ocky' Ockwell @nelson0376]

@SportsDirectUK how does one get a refund for a express delivery that your chosen delivery partner @AskEvriParSup has failed to deliver, parcel arrived at delivery depot Monday and is still sat there awaiting delivery 😡

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Devon Johnson @DevonJ58]

@SportsDirectUK in Wakefield
What a soulless place this is
Looked at sports shoes for 10min
No one came to see if I needed help
Eventually found 2 “assistants” who consulted their phone, announced they had a S7 (no other sizes)
Gave them to me to try & left
No help
No thanks

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[LR @rawcliffe419]

Hi @adidas and @SportsDirectUK,

My £190 Predator Elite FG boots are 16 days old and showing sole separation after just two matches.

I was told this is “to be expected” and to return when it gets worse, but nobody could explain what separation is considered unacceptable. Help

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[ReeceStanford⁴⁴ @rstanfxrd]

@SportsDirectUK where's my delivery? Its been at delayed with the courier since Saturday and I've only got a very small part of it

[Claims Direct Response Center @ClaimsHelpUs]

We’re very sorry to hear about your experience and truly appreciate you for bringing this to our attention. Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[MS @marian_sinha]

@SportsDirectUK
I ordered an item on 19thMay (SD40000134450001) informed it would be arriving via Evri on the 22nd May. Didnt arrive informed it would arrive the follow day,again nothing, Sports Direct doing nothing about in spite of my many msgs/ emails. Appalling service!!