In observance of Memorial Day, all Public Utilities buildings will be closed Monday, May 25. If you have a water-related emergency during that time, please call 216-664-3060. If you need to pay your water bill or access your account info, please visit https://t.co/lpAX4bHWmn.
Our Drinking Water Week Open House is less than 3 weeks away, and after 10 years, we’re returning to Crown Water Treatment Plant on Saturday, May 9th!
💧Registration is still open, click the link below to secure your spot.💧
https://t.co/TQnWLbeEPt
In observance of Good Friday, all Public Utilities buildings will be closed Friday, April 3. If you have a water-related emergency during that time, please call 216-664-3060. If you need to pay your water bill or access your account info, please visit https://t.co/lpAX4bHWmn.
As we near the end of Black History Month, we honor Carl B. Stokes, the namesake of our Public Utilities Building. As Cleveland's first Black mayor, he championed social justice and modernized the city's water system and electrical infrasturcture.
While our office will be closed Monday, February 16, we are a 24/7/365 operation and always working to bring our customers high-quality, reliable drinking water.
If you have a water-related emergency during this time, please call 216-664-3060.
Test results showed no pathogens were present in any sample. The water is safe to drink and use as normal.
For more information, visit: https://t.co/FGeWa6Sftj
BOIL ADVISORY LIFTED FOR ALL CUSTOMERS
The boil advisory issued on Saturday, January 24, 2026, for Cleveland Water customers in Brunswick and a small portion of Strongsville has been lifted for all customers.
@ThePlacementGuy The boil advisory is still in effect. We anticipate being able to lift it this afternoon. All updates will be posted on our website and social media accounts.
BOIL ADVISORY ISSUED ‼️
A boil advisory has been issued for customers in Brunswick and a small portion of Strongsville near the border at Pearl Rd. and Boston Rd.
Customers in the affected area should bring water to a boil for 3 minutes before consuming.
❄️Protect Your Pipes During Severe Winter Weather🧊
Single-digit temps & sub-zero wind chills are forecasted across Northeast Ohio starting today & through next week. Customers should follow these steps to prevent frozen pipes during a cold spell: https://t.co/coJZHvC7Db
While our office will be closed Monday, January 19, we are a 24/7/365 operation and always working to bring our customers high-quality, reliable drinking water. If you have a water-related emergency during this time, please call 216-664-3060.
He’s making a list, he’s checking it more than twice, walking around to make sure everything is nice!
Tap Walter made sure that everything was flowing right at our Garret Morgan Water Treatment Plant before heading back to the North Pole. 💧❄
“Hello. Cleveland Water Emergency. This is Tap Walter speaking…”
Our elf is back for the holidays! He stopped by our Emergency Dispatch Center to answer calls and learn what real water emergencies are - not just running out of hot cocoa! Stay tuned to see where he pops up next!