@Correos@consumidores Espero que esto los gestionéis mejor que mi envío. Desde el 8 de Noviembre de 2023 no sé nada de mi envío y en @CorreosAtiende solo me dais largas. ¿Es normal?
@CorreosAtiende El 25 de Octubre pagué un envío en la oficina de correos de un sobre a Países Bajos. A día de hoy aun no ha llegado, vosotros decís que ya llegó pero la persona que lo tiene que recibir nunca lo recibió.
Este es el estado del seguimiento:
@airserbia After all the issues I had with the tickets. They refund me the money and it is already in my account. I complained a lot about customer service but when the things are correctly done I think we should also recognize it. Thanks!
@airserbia Congratulations! I hope you can review my request after more than 50 days to celebrate it. I know you have up to 60 days to reply and you are expediting this since day 1 but at the end I have not received anything.
@airserbia I hope the passengers who take that flight don't have as many problems as I had with @airserbia After 50 days I just got default answers saying they have up to 60 days for reply and saying they are very busy. It seems they are very busy openning routes but not attending customers
@airserbia After 48 days I just got messages saying that you have up to 60 days to reply. Are you going to spend the 60 days without replying? Is that the support that you provide to your passangers? Indirectly you are pushing me to go to CAD...
@airserbia My nightmare began more than 40 days ago on a trip from Istanbul to Barcelona with @airserbia . The only answer I'm getting is that they have up to 60 days to respond. Fantastic customer service. Fantastic promotion, for Halloween?
@airserbia Congratulations! I think to celebrate this day you could answer my claim. I am still waiting after more than one month and I am just getting default answers from CM that you are working on that but I did not get any update.
@MagoSwag @Lowi_es@soyguillemro Hola,
Estoy en la misma situación que vosotros. Me puse en contacto con Google y me contestaron que es algo que en la próxima actualización se debería solucionar. Confiemos.🤞
@airserbia I'm sure they didn't have to spend almost a thousand euros because someone from @airserbia gave them an invalid ticket and no one gave them support. I do and I've been waiting for a response for more than a month. Now CM you can reply me with the default answer and do nothing.
@DjokerNole@usopen@atptour Congratulations! I hope @airserbia does the same or better than you and answers my claim after more than a month waiting for a reply. A Serbian athlete deserves a Serbian airline to match.
@airserbia@KSSrbije I would like to know if they would have the same issues than me flying with Air Serbia. Would you take 60 days to answer their claim?
@gordyplanc@airserbia Yes, you cannot imagine how many people was waiting in the line of Air Serbia office in Belgrade airport. I even saw some people crying because was stuck in the airport more than 30 hours with the children. A nightmare.
@gordyplanc@airserbia I need to wait 60 days (that is why they are always replying that I need to wait for 60 days). I know about a lot of people that they did not get any reply after 60 days and probably they will do the same with me. Then I will go Civil Aviation Directorate of Serbia
@gordyplanc@airserbia In my case, it is not a simple claim as other claims about lost luggage.
They owe me almost a thousand euros. I am ready to go to the court, I know the steps to follow.
@airserbia@KSSrbije Congratultions! @airserbia would be a champion if reply about my claim that I sent a month ago. I do not need default replies from social media team nor false escalations because I still did not get any reply after one month. I need actions!