Carolyne Truelove

A Kenyan mom and wife of a blended family with 5 beautiful children living our best lives while enjoying the challenges of being a successful CX champion.

[Carolyne Truelove @Cmckenya]

#CourageIsContagious!

[Carolyne Truelove @Cmckenya]

I am selling 1 verified ticket for USHER: Past Present Future on October 3rd, 2024 8:00 PM at American Airlines Center, Dallas via Ticketmaster. Interested? https://t.co/lpJS4dgP7W

[Carolyne Truelove @Cmckenya]

I am selling 1 verified ticket for USHER: Past Present Future on October 2nd, 2024 at American Airlines Center, Dallas via Ticketmaster. Interested? https://t.co/4ndLZbiqA7

[Carolyne Truelove @Cmckenya]

@FedExHelp You delivered to the wrong house. Thank God for the kindness of others. It was returned to me.

[Carolyne Truelove @Cmckenya]

@FedEx you sent my #medication to the wrong address! #Fail #FixIt #missingpackage #claim number 136205547

[Carolyne Truelove @Cmckenya]

@FedEx find my package! The lost package number is 136205547. This is necessary medication!!

[Carolyne Truelove @Cmckenya]

@FedEx you delivered my package of medication to the wrong address! Even the photo in the proof is wrong! The doormat in the photo had the letter “R”. The driver should have known it was incorrect. Fix it quickly! I filed a lost package claim within 30 minutes of wrong delivery

[Carolyne Truelove @Cmckenya]

@Nationwide - you have not been on our side! Claim 812195GO - #PoorCX #Bad #communication
#Insuranceclaims this has been going on since July! Ref #3570999
#Help

[Carolyne Truelove @Cmckenya]

@JotakaEaddy @AmericanAir @ExecsInTheKnow @shavonarline @KarenBTowns Thank you for the love, @JotakaEaddy your support is priceless!

[Jotaka Eaddy @JotakaEaddy]

I can never ever get enough of this photo. It still gives me chills - that time @AmericanAir had an all Black Female Flight Crew -thank you for reminding us that "diversity is an asset" #CarolyneTruelove speaking at @ExecsInTheKnow #CRSNashville / @KarenBTowns @shavonarline

[Carolyne Truelove @Cmckenya]

@ultabeauty @Tyma and @Sarah area the most amazing #Diversity #inclusive store assistants! #Ulta #southlakeTexas #welldone

[Carolyne Truelove @Cmckenya]

@pier1 I placed an order on 11/13/22 - 1140954. You have sent me 2 emails titled “this is embarrassing” about the significantly delayed order. You are holding over $1k of my money. I want a refund, now.

[Carolyne Truelove @Cmckenya]

#Beachhouse #Forsale #investmentproperty https://t.co/WrL1DM37Y8

[Carolyne Truelove @Cmckenya]

I’m thrilled to announce as a member of Execs In The Know’s Corporate Advisory Board, I’ll be attending the spring Customer Response Summit, March 28-30th, Execs In The Know’s premier customer experience event. Join me for this 3-day event where leaders come to innovate.

[Carolyne Truelove @Cmckenya]

@EcoSenseNow Wow!

[Carolyne Truelove @Cmckenya]

#CRSApril #DougEFresh #cxstrategy #CXTransformation #CXinnovation #cxinsight #beagamechanger #dontmissout https://t.co/H7XNYKgNgY

[Carolyne Truelove @Cmckenya]

Amen!

[Michelle Obama @MichelleObama]

Van, thank you for expressing the sorrow and relief that we all feel. My hope is that those who hoped for a different outcome will take a moment to empathize with the pain so many of us have felt over the past four years.

[Barack Obama @BarackObama]

Congratulations to my friends, @JoeBiden and @KamalaHarris — our next President and Vice President of the United States.

[Carolyne Truelove @Cmckenya]

https://t.co/1QrnFlZar2

[Carolyne Truelove @Cmckenya]

https://t.co/SB82F8Gara