Mark Gould

Dog Lover, Innovator of Sport and Children's Learning and Development, Champion of Women's Sports, Fun-Finder, Charismatic Entertainer

[Mark Gould @CoachMarkS4K]

@HertzUK @HertzUKVanHire - still no response to the below? Can you update please? Wasting a lot of my time here

[Mark Gould @CoachMarkS4K]

@HertzUK are you aware how much Hertz 24/7 is damaging your brand? https://t.co/N0xp6NMGEV

[Mark Gould @CoachMarkS4K]

@HertzUK So still waiting on this? 5 days since you escalated… do Hertz 24/7 not even respond to their parent company?

[Mark Gould @CoachMarkS4K]

@HertzUK are you aware how much Hertz 24/7 is damaging your brand? https://t.co/N0xp6NMGEV

[Mark Gould @CoachMarkS4K]

@HertzUK Thanks for the response. I'll wait for the response and refund.

[Mark Gould @CoachMarkS4K]

Been 2 weeks' since I collected a van that was full of rubble so I couldn't use. No email responses. On hold for 45 mins on multiple occasions.

[Mark Gould @CoachMarkS4K]

@rickygervais and by help I meant share. He was a very special boy

[Mark Gould @CoachMarkS4K]

@rickygervais can you help us? Lost our beloved beagle puppy on Friday to the railway https://t.co/PgIZKc8RQC

[Mark Gould @CoachMarkS4K]

@TicketmasterCS Still not receiving a reply? Have emailed Andrew Parsons (CEO) to see if he can shed some light on why you are holding onto my money for a month before deciding if I can have it back…

[Mark Gould @CoachMarkS4K]

@TicketmasterCS spent £500 on Chilli Peppers tickets. Accidentally booked wrong day. Your agent told me to rebook and they would refund. No answers to emails and now being told it needs to be investigated for 23 working days? Appalling customer service. Where is your phone number

[Mark Gould @CoachMarkS4K]

@TicketmasterCS But that is my point. How can you hold onto my money for 23 working days when YOU told me to repurchase the tickets on the correct date and I would be refunded? It’s unacceptable give the amount to say it needs to be looked into for this time period don’t you think?

[Mark Gould @CoachMarkS4K]

Also I didn’t ask them to escalate to the complaints team. I asked for my money to be refunded as promised.

[Mark Gould @CoachMarkS4K]

@TicketmasterCS Any chance of an update today please? 16999347

[Mark Gould @CoachMarkS4K]

@TicketmasterCS the case reference is 16999347. Thanks

[Mark Gould @CoachMarkS4K]

@TicketmasterCS where is your understanding that most of us don’t have £500 to give you to hold on for a month? Template email responses (if you get a response at all). Can someone look at this please today?

[Mark Gould @CoachMarkS4K]

@Ticketmaster customer service is appalling. You have over £500 of my money and are telling me to wait 23 working days while you “look into it”. Do you understand that people don’t have £500 spare to give you for a month? Sending multiple emails. No response. No phone number.

[Mark Gould @CoachMarkS4K]

LAST CHANCE! Free S4K Coaching Course available for YOU. - https://t.co/EiwcM4e8m6

[Mark Gould @CoachMarkS4K]

FREE Level 1 Coaching Course available for YOU now at S4K! - https://t.co/lWlf0VEhiZ

[Mark Gould @CoachMarkS4K]

FREE coaching opportunity for Parents! - https://t.co/ABoTUSiL9Q

[Mark Gould @CoachMarkS4K]

S4K Parties are back !! - https://t.co/xeqlqyb7Ie