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@AWSSupport I attempted to do that, but received this message: "Your AWS account was suspended because your account details couldn't be verified. Please check your email inbox as well as your spam folder for any messages from AWS." So now what? Thank you!
@AWSSupport Thank you so much! Yes, we got the response 12 hours ago, while our website has been down all this time. Is there any way to expedite? I'm happy to upgrade to paid support but don't see how to do that.