Coconut Day Trader

Love living up my coconut tree!

[Coconut Day Trader @CoconutsJuan]

@COTA @MotoGP Will there be cash parking over the weekend or do I need to book it on Ticketmaster?

[Coconut Day Trader @CoconutsJuan]

@imaginecurve If like my Go Back in Time to start working again after 4 months.

[Coconut Day Trader @CoconutsJuan]

@AskCurve Still broken 3 months on. No resolution in sight.

[Coconut Day Trader @CoconutsJuan]

As an @imaginecurve investor and user, I've stopped recommending you to friends because you're failing on your USP: Go Back In Time. Been broken for me for nearly 2 weeks and support reply once a week. Stop rolling out new features until the ones you currently have work.

[Coconut Day Trader @CoconutsJuan]

@AskCurve Going on for 3 months and Go Back in Time is still broken. No resolution in sight. After 6 weeks support got back to me asking for the same info.

[Coconut Day Trader @CoconutsJuan]

@K1eranJones @imaginecurve Been over 2 months for me. Ghosted on every channel. Do a Formal Complaint by emailing [email protected] and if they still don't answer file a complaint with the Financial Ombudsman Service and Financial Conduct Authority. What I'm doing.

[Coconut Day Trader @CoconutsJuan]

@Dan_Mn @imaginecurve Yup. Service levels have been rubbish for years. You'd think they would invest something into it.

[Coconut Day Trader @CoconutsJuan]

@marcocastiello @imaginecurve @AskCurve Same here. Really trash.

[Coconut Day Trader @CoconutsJuan]

@imaginecurve Feel's more like @imaginecurve's customers are getting the middle finger. Broken basic service and now focusing on expensive gimmicks. Thanks. 🙄

[Coconut Day Trader @CoconutsJuan]

@imaginecurve @bemytwinn Instead of expanding to expensive gimmicky add-ons, how about fix your current offering to a basic service level. Go Back in Time flat out doesn't work and support never get back to you. 😑

[Coconut Day Trader @CoconutsJuan]

@dav3evans @imaginecurve @AskCurve A week is pretty good. I'm up to a month now.

[Coconut Day Trader @CoconutsJuan]

@AskCurve @mattiagenova Care to check mine too? 😑

[Coconut Day Trader @CoconutsJuan]

@JonHoag @AskCurve The quick answer is that you don't. Support has been pants for years and continues to be. Been a month waiting for a reply for my broken Go Back in Time.

[Coconut Day Trader @CoconutsJuan]

@AureKRS @AskCurve Been waiting a month for a reply. Where are you @AskCurve ?

[Coconut Day Trader @CoconutsJuan]

@AskCurve @AureKRS Same here. My Go Back in Time has been broken for a month now. Support and DM's ignoring me. Terrible service and broken product.

[Coconut Day Trader @CoconutsJuan]

@Bogz59 @dchappy395268 @AskCurve @imaginecurve Agreed. I wish they would respond within the month at this stage. 🤡

[Coconut Day Trader @CoconutsJuan]

@AskCurve @Igor_ZG Feeling Igor's pain. Support and DM's ignoring me. Been a month.

[Coconut Day Trader @CoconutsJuan]

@imaginecurve Instead of posting pictures of socks, maybe you can run a functional product at this stage? Go Back in Time has been broken for a month. Support and X DM's are ghosting me. Investor and user and not happy.

[Coconut Day Trader @CoconutsJuan]

@AskCurve Sent a support request nearly 3 weeks ago. Had 2 replies in 10 days then radio silence. My Go Back in Time isn't working and no one can fix it. Why am I even paying for this service?

[Coconut Day Trader @CoconutsJuan]

Hey @AppleSupport, can't get support because I can't generate the Temporary Support Pin. Website says it's broken. What's this catch 22?