Col Sudip Mukerjee

Behaviour Analysis | Communications | Business Growth
Author of - Two Steps Ahead: Uncover What people really mean
- Mind Impressions

[Col Sudip Mukerjee @ColSudip]

@British_Airways What is the update?

It’s been 5 days already.

[Col Sudip Mukerjee @ColSudip]

@British_Airways extremely poor customer service.

First you take away expensive toys from children citing security, and then misplace them!

Trying to lodge a complaint - but PNR not recognised!

PNR DL4ZQD
JFK-LHR-DEL on 16/17 June.

@DGCAIndia @DelhiAirportGMR

[Col Sudip Mukerjee @ColSudip]

@British_Airways I have already sent the booking reference in my tweet DL4ZQD.

The complaint filed at DEL when the items were not received is Complaint No DELBA50309, Tag Numbers 0125758411 and 0125758367. Items not received even now.

Please look into these and respond.

[Col Sudip Mukerjee @ColSudip]

@British_Airways They were removed by the airline - and have still not reached.

Is the airline responsible to deliver? Or that too has been sublet to the airport in question?

[Col Sudip Mukerjee @ColSudip]

⁦Safe Landings don’t make news. Aviation companies often get brickbats - here is a bouquet.. @IndiGo6E⁩

https://t.co/XR2DuWN8Gv

[Col Sudip Mukerjee @ColSudip]

Are you safeguarding your children?

https://t.co/OMq8obh62C via @LinkedIn

[Col Sudip Mukerjee @ColSudip]

@DigiYatraOffice - this is the third time I flew from CCU where Digiyatra does not work - the people there claim ‘server down.’

How come it works in all other airports except CCU? Please take remedial measures @AAI_Official @_DigitalIndia

[Col Sudip Mukerjee @ColSudip]

@Arden_2210 178

[Col Sudip Mukerjee @ColSudip]

@GajrajCorps_IA Excellent initiative!

[Col Sudip Mukerjee @ColSudip]

@FDogenews32 Left thumb

[Col Sudip Mukerjee @ColSudip]

Do we need a complete revamp of our education system?

From Compliance to Creativity https://t.co/wUuXxrdJVk via @LinkedIn

[Col Sudip Mukerjee @ColSudip]

Pathetic customer service from @vodafone.
Outlet executives give incorrect information.
Chat executives unable to sort issues.

Even RedX customers don't get their concerns addressed. @ViCustomerCare

[Col Sudip Mukerjee @ColSudip]

Pathetic customer service of @airfrance.

Lost my baggage Ref DELAF87531. I shared AirTag location. Promised delivery before I left for my next trip by 6 am today.

I can still see bag sitting at the airport 7 hours after arrival despite calling me and confirming the above!

[Col Sudip Mukerjee @ColSudip]

Why does @KotakBankLtd @KotakPrime want payment for duplicate NOC of completion of payment for a loan in cash? And that too the exact change?

Rs 1045/- for a Duplicate NOC already issued?

And extremely poorly behaved staff at that. @RBI can you please look into this?

[Col Sudip Mukerjee @ColSudip]

Went to send some articles by #speedpost today.
In the 20 minutes, 5 customers (including me) paid Rs 10 extra as they did not have change.
On enquiring why UPI was not available to pay, I was told that the system does not support!
@IndiaPostOffice @UPGovt @pib_comm

[Col Sudip Mukerjee @ColSudip]

Check out the latest article in my newsletter: Why Childhood Friendships endure... https://t.co/7FGlqW4eml via @LinkedIn

[Col Sudip Mukerjee @ColSudip]

Why Childhood Friendships endure...

https://t.co/7FGlqW4MbT via @LinkedIn

[Col Sudip Mukerjee @ColSudip]

How does Gen X deal with the Gen Z workforce?
https://t.co/Xp6MokSqBO via @LinkedIn

[Col Sudip Mukerjee @ColSudip]

Pathetic customer service from @Swiggy. Not only was the customer service executive incompetent, but was rude and arrogant as well.

Changing over from a Swiggy One Customer to Zomato!