Collins Collo

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[Carolyne Gathuru @CGathuru]

@springboardke That one partners needs to be 'more equal' than the other one and that business partnerships are never balanced.

#SpringboardChat
#SBCPartnerships

[richie mwangi🇰🇪 @richmwas]

@springboardke In my view, A business partnership is a beneficial arrangement for individuals/organizations that want to combine their resources and expertise to create a successful business venture.

#SBCPartnerships #SpringboardChat

[_Empress Julie_👑 @Empresstatyanna]

Welcome to today’s chat. We are always glad to interact with you on matters building and growing your business #SpringboardChat #SBCChangeMgt

[Carolyne Gathuru @CGathuru]

@springboardke Business partnership is like a marriage = two parties coming together to do (life) business together for mutual growth, success and satisfaction.

#SpringboardChat
#SBCPartnerships

[richie mwangi🇰🇪 @richmwas]

@springboardke Myth: Someone once told me that partnerships don't have to pay taxes.
Reality: Partnerships are subject to taxes. Ata kama Mambo ni Mengi, Masaa ni Machache! It's important to file your taxes

#SpringboardChat #SBCPartnerships

[Springboard Capital @springboardke]

A common myth is that business partnerships are exclusively for large enterprises which is false, as small business owners who possess the necessary expertise can form partnerships with others and continue to run their businesses independently..#SpringboardChat #SBCPartnerships

[Springboard Capital @springboardke]

Another myth is that joining a partnership means a permanent commitment, but in reality, this is not always the case. Some partnerships may have a specific end date, after which the partners can go their separate ways. #SpringboardChat #SBCPartnerships

[Springboard Capital @springboardke]

Thank you for your answers. A business partnership is a strategic collaboration between two or more firms that helps each firm reach its respective business goals. #SpringboardChat #SBCPartnerships

[Springboard Capital @springboardke]

Final misconception that needs to be addressed is the notion that there is no competition in business partnerships. Even when large companies come together they can still compete relevantly. So that is also a myth that needs to be dispelled . #SpringboardChat #SBCPartnerships

[Springboard Capital @springboardke]

Good Afternoon and welcome to another Tweetchat session. Today, we have a fantastic topic on Harnessing Valuable Partnerships for Business Sustainability. The speaker of the day is @edwin_moindi #SBCPartnerships #SpringboardChat

[Getrude Angela Mahaja @AngelaMahaja]

December 16, made it to the last day of work in 2022. He kept us. It’s now time for ‘sherehe’ polite.

[Springboard Capital @springboardke]

For more complex businesses, you can consider removing any cost of acquisition or any cost of returning. #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

The Contact Centre unit of CX has emerged as an import Revenue
Generation channel. You can do more with less in a contact center, a contact center agent can make 50 to 60 calls per day. #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

Sales through Contact Centre uses the power of Data Analytics. The sales team will have a clear campaign focus as it will target a certain segment of your customers who would likely buy your product. #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

Contact Centres have tools to drive effective performance management because each behavior is measurable such as Average Handle Time, Number of Calls, etc #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

With a call center, there is better productivity: Because the teams sit in a Controlled environment, it is easy to manage aspects like adherence and how agents use their time. #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

Another benefit of a call center is the quality assurance as each customer call/interaction is recorded, coach becomes more objective and on the spot. #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

Remember that the cost of acquiring new customers is five times higher than the cost of retaining existing customers. The Contact Centre, therefore, plays an important Retention by deepening relationships. This leads to revenue generation. #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

Another means of calculating the ROI of CX is Customer Lifetime Value, which is a measure of the total income a business can expect to bring in from a typical customer for as long as that person or account remains a client. #SpringboardChat #SBCCXgrowth

[Springboard Capital @springboardke]

It is an important metric, as it costs less to keep an existing customer than acquire a new customer . So increasing the value of your existing customers is a great way to drive growth #SpringboardChat #SBCCXgrowth