“Companies with the strongest #omnichannel customer engagement strategies retain an average of 89% of their customers, as compared to 33% for companies with weak omni-channel strategies.” @aberdeengroup
Most companies (but not all) understand how to react to negative feedback and resolve issues quickly. However, people often forget that positive feedback can also be a great tool: @Entrepreneur https://t.co/ugWjIoBp1S #entrepreneur
New Feedbackly Blog Post: Does your organization use feedback to improve the Employee Experience? This post looks at alternative ways to boost your #CX with #feedback
https://t.co/ikoDOOgDOn
The current strong presence of #eCommerce in #retail doesn't necessarily mean brick-and-mortar stores are on the way out, but the whole industry is going through massive changes and #customerexperience is driving #innovation - @mekelleher26@Forbes https://t.co/s3dZmWdhMu
We are proud to say that @feedbacklyapp now has users in over 500 cities globally. Thank you to every one of our cusotmers! Here's to many more in 2018 https://t.co/rSksJmYjKs
In November we took our whole team to Sitges, Spain for a week of work under the sun and the @feedbacklyapp team has never felt more like a family. A happy team = happy customers. That's the #feedbacklyway https://t.co/Hd5lmcdnxz
#companyculture#cx#worktrip
Get feedback throughout the entire customer journey and create a better customer experience with #feedbackly. Sign up for free today: https://t.co/2l5sA8YjpD #CustomerExperience#survey#CX