Deborah Douglas

Communications and PR Consultant & Change Management Practitioner #Passionate #Readyforchange Lover of #Life #NewIdeas #GoodConversation #Laughs

[Deborah Douglas @CommsyDebs]

@British_Airways Something this serious should not take this long!

[Deborah Douglas @CommsyDebs]

@British_Airways The most UNCOMFORTABLE 8 hour flight. Throbbing thigh

[Deborah Douglas @CommsyDebs]

@British_Airways This seat was intended for my 3 year old toddler. She could easily have chocked midflight on this and we would have been none the wiser. This matter needs to be taken seriously. Could easily have been a rusty nail/pin!

[Deborah Douglas @CommsyDebs]

@British_Airways Disappointed and disgusted! Jabbed in the thigh by a pin wedged in the seatbelt by another passenger! 6 weeks of silence and no investigation #ClubMember

[Deborah Douglas @CommsyDebs]

@sainsburys Petrol staff need training and good manners. Jeered out the store by the worker. The disabled, physically challenged mental health, those fleeing a dangerous or stressful situation should be considered

[Deborah Douglas @CommsyDebs]

@sainsburys Petrol station Romford. Appalling staff members! Heckled over the tannoy for not jumping out of my car in less than a minute. Disgusting! Could easily have been disabled

[Deborah Douglas @CommsyDebs]

@HIExpress Done

[Deborah Douglas @CommsyDebs]

@HIExpress State of the floor of our room. 2 yr old toddler. Appalling! #Litchfield #Middleofnowhere #Filthy

[Deborah Douglas @CommsyDebs]

@HIExpress @ihg being an IHG member means nothing

[Deborah Douglas @CommsyDebs]

@HIExpress Booking confirmed for us, yet room was given away! Too late for us to find anywhere. Two single beds provided in a room with disgusting floors #Litchfield 2 days later and still not heard from Rachel the manager!

[Deborah Douglas @CommsyDebs]

@HIExpress Made to sleep on floor as my family room was giving to a 'walk-in' customer. Given 2 single beds for myself, hubby and toddler 😭😭😭😭😭 #Litchfield

[Deborah Douglas @CommsyDebs]

@British_Airways Elderly couple - husband has had major heart surgery - triple bypass, replaced heart valve and currently has only 1 day's worth of medication left. He has an appointment with heart doctor on Tuesday!

[Deborah Douglas @CommsyDebs]

@British_Airways The FORGOTTEN Fifteen

Flight - BA154 Barbados to London (Thursday 20th March)

Currently stranded in Barbados due to flight BA154 Barbados to London returning as a result of Heathrow fire.

No communication from BA

[Deborah Douglas @CommsyDebs]

@MPSEnfield Missing from Freezywater, Enfield. Burgundy leggings (not black). She suffers from dementia and may be confused.

Please check gardens and sheds also!

Temperatures have dropped. Need to find Rachel asap - Thank you

Message sent on behalf of the family.

[Deborah Douglas @CommsyDebs]

@BandQ BQ Beckton telling me that so-called missed delivery was from third party. Then they tell me it was from BQ. Customer services say Beckton lied (exact words) as their notes (from Beckton) say that items not in stock. Tut tut! Meanwhile dementia customer has no heating!

[Deborah Douglas @CommsyDebs]

@BandQ Taken money from my account. Lied about deliveries. Now won't refund my money for another 5 days. Terrible!

[Deborah Douglas @CommsyDebs]

@BandQ Have given me the runaround. Now my dementia tenant has no radiator and no hot water! #Beckton #Enfield

[Deborah Douglas @CommsyDebs]

@VodafoneUK Could someone please answer the phone. Current on hold for 1hour 3 mins listening to the same song

[Deborah Douglas @CommsyDebs]

@VodafoneUK Arrived home to no broadband. Help!

[Deborah Douglas @CommsyDebs]

#citylicious @CityliciousLDN are in the house! #Hummus #WatermelonCocktails #Torshi