Compass Insights Africa

Customer Engagement and Insights Company

[Compass Insights Africa @CompassNigeria]

We've come to the end of the #StructuretoScale Series.

Many thanks to our host @adunova and our guest @gkbalogs for the insights given to us on how to scale our business for increased profit.

To our participants, thank you for joining us.

#CompassNigeria
#StructuretoScale

[Compass Insights Africa @CompassNigeria]

What type of organization do you want to build? There should be a uniqness in your organisation.
@adunova with #CompassNigeria
#ScaletoStructure

[Compass Insights Africa @CompassNigeria]

Data collection is very important. You need to understand the market you are stepping into. Do you have the capacity? What kind of processes do I need to put in place?
#StructuretoScale
#CompassNigeria

[Compass Insights Africa @CompassNigeria]

The most important indicator to know if you're ready to scale is when you want to know what the market demand is, how are you going to meet market demand?@gkbalogs with #CompassNigeria
#ScaletoStructure

[Compass Insights Africa @CompassNigeria]

Before you scale, look at your structure and processes. Are they able to handle the growth?@gkbalogs

[Compass Insights Africa @CompassNigeria]

Collecting data as an entrepreneur is very essential. It helps form the basis for your business.@gkbalogs with #CompassNigeria
#StructuretoScale

[Compass Insights Africa @CompassNigeria]

Support, passion and interest alone is not enough to sustain a business or generate profits.
It's even more successful to run an organization when one is more business-oriented than when one is passionate. Anguwolu Emeka with #compassNigeria #StructuretoScale

[Compass Insights Africa @CompassNigeria]

"You can motivate your employees by recognitions, rewards, incentives and awards" @gkbalogs

[Compass Insights Africa @CompassNigeria]

We are live with @gkbalogs .

[Compass Insights Africa @CompassNigeria]

Have you been running your business as a side hustle and now want to focus on it full time? Or are you employing new staff and wondering how to ensure consistent service delivery when you are not around? You definitely need #StructuretoScale

[Compass Insights Africa @CompassNigeria]

Join our guest @gkbalogs, Founder/ CEO of @sofreshng as we discuss "How to structure and grow your business for increased profit" this December.
Book your virtual seat at https://t.co/mxBHwTajun

#BetterDaysAhead
#Entrepreneurship #innovation #smallbusiness #sustainability

[Compass Insights Africa @CompassNigeria]

What's more, @CompassNigeria will be giving complimentary business diagnosis for the first 20 registrants

[Compass Insights Africa @CompassNigeria]

Tag three businesses that came through for you this week. Let us give them their flowers while we can.

Quote and RT

#CustomerEngagement #CustomerService #CompassInsights #naijastartups #naijabusiness

[Compass Insights Africa @CompassNigeria]

This week, how about you contact at least 10 customers and politely request feedback on your process, service or product.

You can't improve what you don't measure.

#CustomerEngagement #CustomerService #CompassInsights #naijastartups #naijabusiness

[Compass Insights Africa @CompassNigeria]

What business has made it as your #CompassCustomerChampion this week? What extra thing did they do this week that made them stand out?

Quote and RT

#CustomerEngagement #CustomerService #CompassInsights #naijastartups #naijabusiness

[Compass Insights Africa @CompassNigeria]

When you send in feedback or make complaints, how long does it take on average for the business to respond?

Less than an hour
Within a day
Within a week
Respond????

Please vote and RT

#CustomerEngagement #CustomerService #CompassInsights #naijastartups #naijabusiness

[Compass Insights Africa @CompassNigeria]

This week, commit to checking that every order sent out was received in good condition.

Do you think you can do this?

Quote and RT

#CustomerEngagement #CustomerService #CompassInsights #naijastartups #naijabusiness

[Compass Insights Africa @CompassNigeria]

Which business(es) made your life easier this week?

Tag them so they know you appreciate them.

Quote and RT

[Compass Insights Africa @CompassNigeria]

What step can you take this week to make your customers happy?

Quote and RT

#CustomerEngagement #CustomerService #CompassInsights #naijastartups #naijabusiness

[Compass Insights Africa @CompassNigeria]

Happy Independence Day. How are we celebrating today??? Don't you just wish it was a Friday?

#Nigeria@60 #CustomerService #CompassInsights #naijastartups #naijabusiness