CI are the IVR experts, & we've been perfecting this technology for ages! You can take your eONE Conversational IVR wherever you go, no matter the platform, and in any language! Check us out here: https://t.co/HpvCTJ95nk #AIIVR#selfservice#notifications#languageassist
Customers can ask AI almost anything instantly now.
Then they call a business and hear:
“Please listen carefully…”
The expectation gap is getting harder to ignore.
A new website was part of it.
The bigger shift is where customer communication is heading with AI.
Faster expectations.
Smarter experiences.
Less friction.
Voice systems are no longer just infrastructure in the background.
Explore the new experience:
https://t.co/dt1v0EeaEn
🚨 Be the first to see our new website.
Same CI.
Completely new experience.
It reflects where our industry is going:
Smarter systems, better experiences, and modern voice technology that actually works in the real world.
👉 Check out the new site: https://t.co/JYj0mQhMdM
Modernizing voice isn’t about sounding smarter.
It’s not AI layered on broken workflows.
It’s fixing the system behind the call.
Routing. Intake. Context.
That’s where real transformation happens.
We’ve been building in this space since 1979.
Experience > hype.
Most “modern IVR” platforms are just old problems with better marketing.
We’ve been in telephony since 1979.
The issue was never the voice prompt.
It was the workflow behind it.
SMS has been a prominent communication tool for years. SMS saves time & money. At CI, we use SMS as an "opt-in" communication method. Here's how SMS benefits your communication strategy: #notifications#SMS#Alerts#IVR https://t.co/j5fUFw3Hs5 #notifications#SMS#Alerts#IVR
Celebrating International Women's Day, meet Tonette "Toni" Herring, CI's New President, CEO and majority owner. Learn more https://t.co/eInhopmErl #internationalwomensday#ivr#AI#virtualagent#cloud
Learn how CI’s Virtual Concierge increases revenue without having to add staff or increase pricing. Learn more https://t.co/MTptEelcqP #ai#virtualagent#aiivr
The AI / Human team elevates the caller relationship by eliminating agent stress via self-service, handles high call volumes and gives back time for effortless agent customer care. https://t.co/pDc8YkF7r0 #aiattendant#machinelearning#selfservice#ivr
2021 CI saw the cloud-to-cloud deployment of AI Attendant and many solutions including COVID services for employee and patient registration. For a look at 2022 click here https://t.co/7ovYIryozb #AI#IVR#autoattendant#cloudtocloud
Cloud-Surfing? CI's Virtual Concierge Conversational IVR with Google Voice and AI, has the option to deploy multiple cloud types in any configuration that works for you. Learn more https://t.co/sWMgO9aFyj #cloudsurfing#virtualassistant#virtualconcierge#IVR
Notifications keep us on time, aware of storm issues, account balances, traffic, travel or event announcements. CI’s eONE Conversational IVR does all that and more. To learn more, click here. https://t.co/N9SF6PX8lH #aiivr#ivraas#aiaas#selfservice#MachineLearning
411 City and State please, the birth of self-service. CI’s Virtual Concierge with Natural Language and AI, self-service all grown up. https://t.co/hgrTPB6a1Q
#ai#aiaas#ivr#ivraas#machinelearning
CI's Virtual Concierge, each engagement will result in an elevated self-service experience. To learn more, click here https://t.co/Dq2K1YfSef #selfservice#AI#AIAAS#machinelearning#IVRAAS