Computer Instruments

Building intelligent customer experiences since 1979.

[Computer Instruments @ComputerInstru5]

CI are the IVR experts, & we've been perfecting this technology for ages! You can take your eONE Conversational IVR wherever you go, no matter the platform, and in any language! Check us out here: https://t.co/HpvCTJ95nk #AIIVR #selfservice #notifications #languageassist

[Computer Instruments @ComputerInstru5]

Customers can ask AI almost anything instantly now.

Then they call a business and hear:

“Please listen carefully…”

The expectation gap is getting harder to ignore.

[Computer Instruments @ComputerInstru5]

A new website was part of it.

The bigger shift is where customer communication is heading with AI.

Faster expectations.
Smarter experiences.
Less friction.

Voice systems are no longer just infrastructure in the background.

Explore the new experience:

https://t.co/dt1v0EeaEn

[Computer Instruments @ComputerInstru5]

🚨 Be the first to see our new website.

Same CI.
Completely new experience.

It reflects where our industry is going:

Smarter systems, better experiences, and modern voice technology that actually works in the real world.

👉 Check out the new site: https://t.co/JYj0mQhMdM

[Computer Instruments @ComputerInstru5]

Modernizing voice isn’t about sounding smarter.
It’s not AI layered on broken workflows.

It’s fixing the system behind the call.
Routing. Intake. Context.

That’s where real transformation happens.

We’ve been building in this space since 1979.
Experience > hype.

[Computer Instruments @ComputerInstru5]

Telephony tip after 45+ years:

If your IVR keeps getting more complex,
your workflow is getting worse.

We design for fewer calls.
Not louder systems.

[Computer Instruments @ComputerInstru5]

Most “modern IVR” platforms are just old problems with better marketing.

We’ve been in telephony since 1979.

The issue was never the voice prompt.
It was the workflow behind it.

[Computer Instruments @ComputerInstru5]

SMS has been a prominent communication tool for years. SMS saves time & money. At CI, we use SMS as an "opt-in" communication method. Here's how SMS benefits your communication strategy: #notifications #SMS #Alerts #IVR https://t.co/j5fUFw3Hs5 #notifications #SMS #Alerts #IVR

[Computer Instruments @ComputerInstru5]

The Virtual Concierge helps . . . . make cloud to anywhere possible! https://t.co/qKOkhOvQHD #IVRServices #Selfservice #aiforbusiness #Cloud

[Computer Instruments @ComputerInstru5]

Let CI's Virtual Concierge help make "cloud to anywhere" possible. Learn more https://t.co/qKOkhOvQHD #IVRServices #selfservice #AI

[Computer Instruments @ComputerInstru5]

One of the biggest decisions a company faces today is which cloud platform to select https://t.co/7XYGByhzfv #cloudtocloud #virtualagent #AI #IVR #zoomphone #skyswitch #AVAYAACO #Ringcentral

[Computer Instruments @ComputerInstru5]

Celebrating International Women's Day, meet Tonette "Toni" Herring, CI's New President, CEO and majority owner. Learn more https://t.co/eInhopmErl #internationalwomensday #ivr #AI #virtualagent #cloud

[Computer Instruments @ComputerInstru5]

Learn how CI’s Virtual Concierge increases revenue without having to add staff or increase pricing. Learn more https://t.co/MTptEelcqP #ai #virtualagent #aiivr

[Computer Instruments @ComputerInstru5]

The AI / Human team elevates the caller relationship by eliminating agent stress via self-service, handles high call volumes and gives back time for effortless agent customer care. https://t.co/pDc8YkF7r0 #aiattendant #machinelearning #selfservice #ivr

[Computer Instruments @ComputerInstru5]

Teamwork makes the dream work. Click below to see just who the team was and the service that made the dream come true. https://t.co/KQyi8p2K7o #ai #ivr #virtualattendant #machinelearning #conversationalivr

[Computer Instruments @ComputerInstru5]

2021 CI saw the cloud-to-cloud deployment of AI Attendant and many solutions including COVID services for employee and patient registration. For a look at 2022 click here https://t.co/7ovYIryozb #AI #IVR #autoattendant #cloudtocloud

[Computer Instruments @ComputerInstru5]

Cloud-Surfing? CI's Virtual Concierge Conversational IVR with Google Voice and AI, has the option to deploy multiple cloud types in any configuration that works for you. Learn more https://t.co/sWMgO9aFyj #cloudsurfing #virtualassistant #virtualconcierge #IVR

[Computer Instruments @ComputerInstru5]

Notifications keep us on time, aware of storm issues, account balances, traffic, travel or event announcements. CI’s eONE Conversational IVR does all that and more. To learn more, click here. https://t.co/N9SF6PX8lH #aiivr #ivraas #aiaas #selfservice #MachineLearning

[Computer Instruments @ComputerInstru5]

411 City and State please, the birth of self-service. CI’s Virtual Concierge with Natural Language and AI, self-service all grown up. https://t.co/hgrTPB6a1Q
#ai #aiaas #ivr #ivraas #machinelearning

[Computer Instruments @ComputerInstru5]

CI's Virtual Concierge, each engagement will result in an elevated self-service experience. To learn more, click here https://t.co/Dq2K1YfSef #selfservice #AI #AIAAS #machinelearning #IVRAAS