Conexus Credit Union

On Jan 1, 2026, Conexus Credit Union 2006, Cornerstone Credit Union Financial Group Limited, and Synergy Credit Union Ltd. amalgamated as Conexus Credit Union.

[Conexus Credit Union @Conexus_CU]

@LambentTuguy85 Hi again @LambentTuguy85 - it looks like direct messages are not working on X. Our Member Contact Centre is open until 8pm today and is ready to troubleshoot this matter with you. Please call 1-800-667-7477. Thank you.

[Conexus Credit Union @Conexus_CU]

@LambentTuguy85 Hi @LambentTuguy85 - we want to look into this more with you, so we have sent you a direct message to ensure we connect you with the right Conexus employee. We apologize that your call dropped.

[Conexus Credit Union @Conexus_CU]

@MochaMassiah Hi @MochaMassiah we wanted to let you know that this payment delay is resolved now and you should see your payment. We apologize for the delay and we thank you for your valued membership. If you have further questions, please call our Member Contact Centre at 1-800-667-7477

[Conexus Credit Union @Conexus_CU]

@chelsea_manz Hello Chelsea. We apologize that some e-transfers were not working. We fixed the issue as of this morning and full service is now restored. Thank you for being a valued member of Conexus Credit Union! If you require further assistance, please call us at 1-800-667-7477

[Conexus Credit Union @Conexus_CU]

@Veedoh_Leee Hello. We apologize for the inconvenience as we are experiencing intermittent issues with the Conexus digital banking app and web login. Please call us at 1-800-667-7477 for support. Thank you.

[Conexus Credit Union @Conexus_CU]

@Godson2096 Hi there, to update your SIN you could book an appointment or you could call our Member Contact Centre at 1-800-667-7477.

[Conexus Credit Union @Conexus_CU]

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[Conexus Credit Union @Conexus_CU]

@mschmidt2311 Hello Megan. Thank you for your message. Some members have had to reconnect their accounts to QuickBooks. Please try reconnecting your account to see if that fixes the issue. If you require further assistance, please connect with us: https://t.co/iX2IJQ4mkO

[Conexus Credit Union @Conexus_CU]

@LambentTuguy Hello. We apologize for the inconvenience. We'd like to fix this issue for you. While our phones lines are currently experiencing higher volumes, you can leave a call back number and we will get back to you asap. Another option is to submit this form https://t.co/iX2IJQ4mkO

[Conexus Credit Union @Conexus_CU]

@LungSask We're thrilled to support this great program! 💙

[Conexus Credit Union @Conexus_CU]

As of 9:00 p.m. on Friday, Nov. 15, all transactions related to the payment service disruption have been processed. Please contact us if you require further assistance. We sincerely apologize to our valued members.

[Conexus Credit Union @Conexus_CU]

As of 9:00 p.m. on Friday, Nov. 15, all transactions related to the payment service disruption have been processed. Please contact us if you require further assistance. We sincerely apologize to our valued members.

[Conexus Credit Union @Conexus_CU]

We are aware of an issue affecting transactions, including payday payments not coming through. We sincerely apologize. Please note there will be no impacts to you in terms of late fees or penalties. We are working as quickly as possible with our partners to resolve this issue.

[Conexus Credit Union @Conexus_CU]

@PraireGirlNorth 2/2 We again apologize for this payment outage and thank you for your patience. We will also make members whole for any fees or penalties as a direct result of this delay. Please contact your branch, advisor, or the Member Contact Centre to make arrangements.

[Conexus Credit Union @Conexus_CU]

@PraireGirlNorth 1/2 Hi Linda, We apologize for the delay, but we can now confirm the hardware issue has been fixed and that payments are processing. Members will start to see payments in their accounts, and the processing will continue until all payments are made today.

[Conexus Credit Union @Conexus_CU]

We sincerely apologize to our valued members for this payment outage. Thank you for your patience. Conexus will make members whole for any fees or penalties as a direct result of this delay. Please contact your branch, advisor, or the Member Contact Centre to make arrangements.

[Conexus Credit Union @Conexus_CU]

We can now confirm the hardware issue has been fixed and that payments are processing. Members will start to see payments in their accounts, and the processing will continue until all payments are made today.

[Conexus Credit Union @Conexus_CU]

2/2We sincerely apologize to our valued members for this payment outage. Thank you for your patience. Conexus will make members whole for any fees or penalties as a direct result of this delay. Please contact your branch, advisor or the Member Contact Centre to make arrangements.

[Conexus Credit Union @Conexus_CU]

1/2We can now confirm the hardware issue has been fixed and that payments are processing. Members will start to see payments in their accounts, and the processing will continue until all payments are made today.

[Conexus Credit Union @Conexus_CU]

We're working with our partners to resolve this issue by the end of the day. We will continue to share updates as we have more information. We will make members whole for any fees or penalties as a direct result of this delay. We apologize and we thank you for your patience.