ConnectX

AI voice agents for business. Clinical AI for care.

[ConnectX @Connectx_Ai]

Today we are proud to launch the No.1 Medical Co-Pilot in the Middle East
not just a Transcriber but a real Ai powered assistant made for Drs.

We will be sharing more info on the upcoming days !

[ConnectX @Connectx_Ai]

How our agents handle the need for human help: https://t.co/GDzjsfSwEl

[ConnectX @Connectx_Ai]

When a supervisor can't answer, our voice agents use the fallback your team has set.
Include that missed call in your demo. The caller still needs a clear next step.

[ConnectX @Connectx_Ai]

@olegzanx We'd put the request time and the person checking it beside 'pending'. Then the next person knows who to ask before trying the booking again.

[ConnectX @Connectx_Ai]

Our call reviews follow a request through the human handoff to the result.
When testing a change, measure the time your team spends fixing unfinished work, not just how quickly the call ends.

[ConnectX @Connectx_Ai]

In our sample visit, Medical Copilot flags a mismatch.
A medicine is still listed as current, but the patient says they stopped it. The doctor checks why before reviewing and approving the note.

https://t.co/J75rDicCHn

[ConnectX @Connectx_Ai]

https://t.co/YDXy6lIvKg

[ConnectX @Connectx_Ai]

What our call reviews include: https://t.co/T1TtphM68p

[ConnectX @Connectx_Ai]

Our Trust page covers logs, access rules and the review before a rollout: https://t.co/EoDIsq7sne

[ConnectX @Connectx_Ai]

Our logs and internal tools are designed to leave out sensitive personal content.
Before a rollout, check what appears in the logs your team uses to investigate a problem. Include those tools in the access review, not just the main screen.

[ConnectX @Connectx_Ai]

Introducing Patient Profile and Medical Chat, the latest additions to ConnectX’s medical stack for doctors.

[ConnectX @Connectx_Ai]

https://t.co/YDXy6lIvKg

[ConnectX @Connectx_Ai]

To clarify: our appointment agent contacts the patient to arrange the visit. The doctor's instruction starts that outreach. It does not confirm a booking.

[ConnectX @Connectx_Ai]

Our agents will book your patient their next appointment just by listening you mentioning it to your patient in the consultation https://t.co/dx5nJaqsVb

[ConnectX @Connectx_Ai]

@DubaiFuture We'd include failed actions in the review. If a booking system rejects an update, keep its response beside the agent's next words. Reviewers can then check whether the caller was told the booking had changed.

[ConnectX @Connectx_Ai]

@BurjeelHoldings Our Medical Copilot keeps the transcript and draft together. The doctor can trace a section back to the conversation before approving it. We'd include that review step when judging how much work an AI tool saves.

[ConnectX @Connectx_Ai]

@LEAPandInnovate For an AI rollout, name the person who can approve a change and put the old setup back. We leave those decisions with the team. The people handling customer calls need to know who that is before the rollout.

[ConnectX @Connectx_Ai]

How access works across roles, branches and our agents: https://t.co/EoDIsq7sne

[ConnectX @Connectx_Ai]

Our appointment agent and the doctor's Medical Copilot work from one patient profile. They don't get the same access.
The appointment agent has what it needs to book. Access to clinical details follows your clinic's roles and permissions.

[ConnectX @Connectx_Ai]

@MediclinicME We'd add a "call me back" option with a choice of times. People could ask the team their questions when they can speak in private, then decide whether to book.

[ConnectX @Connectx_Ai]

@CAAQATAR If the agent scores bids, we'd put the source passage beside each score. The reviewer can check why a bid lost points before approving the report, without having to hunt through every file.

[ConnectX @Connectx_Ai]

What to look for as a visit becomes a reviewed note, Arabic visits included: https://t.co/dR4JDcnMWM

[ConnectX @Connectx_Ai]

A visit can switch between Arabic and English, and our Medical Copilot supports both.
To test it, have your own doctors read the notes. Check medicine instructions, timing, every "no" that must stay a "no", and that what the patient said stays apart from what the doctor found.