ConsumerServReview

Consumer Action and Business Consulting. A forum for consumers to review and discuss service, and an avenue for business to improve customer policy.

[ConsumerServReview @ConsServ_Review]

@MissyYasminaa - Thank you, and welcome! :)

[ConsumerServReview @ConsServ_Review]

No suprise answers to yesterday's question, with 'general retail' and 'telecommunications' topping the list of worst service providers.

[Tourism Australia @TourismAus]

@The_Appraiser australia scores consistently highly for friendliness of welcome. Great customer service has to go hand in hand

[ConsumerServReview @ConsServ_Review]

@findingveritas ... You're certainly having a run of bad luck with customer service lately! How have Cudo been in response to your issue?

[ConsumerServReview @ConsServ_Review]

@findingveritas ... because there are not enough controls by the group buying companies to prevent this... Which is not good enough!

[ConsumerServReview @ConsServ_Review]

@findingveritas - This happens a lot with group buying. Businesses become overwhelmed by response and unable to honour vouchers...

[Smarty Pants @findingveritas]

@ConsServ_Review I bought a car service offer from Cudo & the co doesn't exist. Two days on no reply by phone, email or twitter. Big fail

[ConsumerServReview @ConsServ_Review]

If a company had a genuine (contractual) committment to great customer service would you use them over others? Or is product an price key?

[ConsumerServReview @ConsServ_Review]

In your view, what industries have consistently bad customer service standards in Australia?

[Cam DrJ @cameron_jurd]

So after a week in la, Australia we need to lift our game! we are too expensive and our customer service is terrible

[Hotel Evaluations @The_Appraiser]

A call 2 all Front line service staff in Australia. Take pride in ur job & b the best u can b. Strive 4 excellence in customer service!

[David Mackay @dgmackay]

Thanks @oovie_australia for your prompt customer service response and resolution.

[Jaja @Jaja9]

Customer service is very sadly lacking in Australia. #PoorCustomerService

[Level20EastGuy @Level20EastGuy]

One of the things that make me glad I'm not currently living in Australia. They have shit customer service. http://t.co/ZmsPC4sk

[Consumers Ransom @ConsumersRansom]

First nominee for Australia's Worst Customer Service Award 2012 - http://t.co/MWt7UXpf

[ConsumerServReview @ConsServ_Review]

@findingveritas - thanks for letting us know! Terrible service and not what you want when you're travelling.

[Smarty Pants @findingveritas]

@ConsServ_Review Taxis Combined=Big fail. Ordered taxi night b4 on app, after 3 attempts taxi failed to show up. Off to airport= mega stress

[Andrew Stanstiuck @DrewStanstiuck]

Warning, if you want the Worst customer service in Australia just order from the Yamba Eagle boys Pizza ONLINE, & watch what happens !!!.

[Reyes @thatReyes]

@ConsServ_Review I would have to totally agree with you; across most industries! #timeforachange

[ConsumerServReview @ConsServ_Review]

@thatReyes - Given the volume of complaints we receive daily, we'd have to say no! #timeforachange