Consumer Affairs

Customer service is more than just a cost of doing business

[Consumer Affairs @ConsumerCSI]

Types of customer service: 1) Take care of the customer and the business takes care of itself. 2) Customer service is more than just a cost of doing business. 3) Ignore the customer. What examples do you have?

[Consumer Affairs @ConsumerCSI]

#Shame on @Expedia owned @hotelsdotcom and any company that scams Canadians by deliberately detouring them to their US website where they get charged more and it won't count towards your free stay. https://t.co/YmlPEt4bve

[Consumer Affairs @ConsumerCSI]

Charging for overhead bin access. That's where we're at. My God. #Shame

[Elliott Advocacy @elliottdotorg]

Jetstar starts charging for overhead bin access in February. The add-on runs 25 to 52 Australian dollars one way, and it can sell out before you board.

https://t.co/Fp6wmaQNVQ

#AirlineFees #Jetstar

[Elliott Advocacy @elliottdotorg]

No civil penalties against any airline for consumer violations this year. Since December, DOT has forgiven nearly $28 million in fines, including money Southwest and American owed the Treasury. I read the orders.

https://t.co/DFqlURuIWX

#travel #airlines

[Consumer Affairs @ConsumerCSI]

@FrankTheTankUS @pizzahut @pizzahut is not #PizzaHut it should be required to change its name to something like "Garbage Pizza" or.... no, that's it, "Garbage Pizza." #PizzaHutIsNotPizzaHut

[Consumer Affairs @ConsumerCSI]

@pizzahut If you are 26 then you are far too young to remember when Pizza Hut was Pizza Hut.

[Consumer Affairs @ConsumerCSI]

@DQCanada has an anti-cash (therefore anti-lower middle class) policy of not accepting $50 bills. #Shame

[Consumer Affairs @ConsumerCSI]

@pizzahut @kwbulldog1 Pizza Hut died years ago. Whatever those places are with the Pizza Hut sign now is something so far beneath what Pizza Hut once was it beggars the imagination. Feel bad for kids today that will never know what it was like. #PizzaHutSucks

[Elliott Advocacy @elliottdotorg]

He had a Booking dot com confirmation number. The hotel had no record of him. So he paid $126 more for two rooms elsewhere, then spent three hours on the phone trying to get the difference back.

https://t.co/PQjbTdIANy

#ConsumerRights #HotelBooking

[Consumer Affairs @ConsumerCSI]

@elliottdotorg #Shame @VivaAerobus

[Consumer Affairs @ConsumerCSI]

@pizzahut Can you time travel back to 25 years to when you used to be awesome and not suck so bad and take pointers?

[Consumer Affairs @ConsumerCSI]

@WestJet belongs in the #HallOfShame https://t.co/qxFUJ3UNgy #Shame

[Consumer Affairs @ConsumerCSI]

@PizzaHutCanada are a bunch of scammers! They offer pay in cash on their website when you order and then the delivery driver says he doesn't have any change and that he will have to drive back to the store to get change! #Shame #PizzaHutSucks

[Consumer Affairs @ConsumerCSI]

Immoral

[Elliott Advocacy @elliottdotorg]

A Munich rental set its check-in window at 7 a.m. to 9 a.m. The guest's flight landed at 10. The host canceled and kept about $1,000.

https://t.co/BI7zgcxmYr

#travel #consumerrights

[Consumer Affairs @ConsumerCSI]

Horrible.

[Elliott Advocacy @elliottdotorg]

Georgina Montalvan photographed her Turo rental at pickup in Los Angeles. The photos showed the scratch was already there. Turo called it wear and tear, then charged her $660. Then came a $1,678 invoice for hidden damage.

https://t.co/u6bqVbNTno

#Turo #ConsumerRights

[Jodester Nasty Canadian 🇨🇦 @freakyface20]

Exactly this

[Consumer Affairs @ConsumerCSI]

@PoopityScoppity @pizzahut They've hit rock bottom at full force and on purpose.

[Consumer Affairs @ConsumerCSI]

@pizzahut @Chr0nicallyJess No, she meant please bring back the real Pizza Hut.

[Consumer Affairs @ConsumerCSI]

@belleprsnn @Bell Also, it shouldn't be easier to buy a new car then a new phone. People hold on to their phones longer now because they can't stand the thought of losing their day stuck in a Bell Store like it was a Times Shares pitch.

[Jersey Mike's Subs @jerseymikes]

"Do you want a Dr Pepper..."
YUP.

[Consumer Affairs @ConsumerCSI]

@Bell @NewEraHR1 "sincere" "do our best". Empty words and lies is all customers ever get from this horrible company.