We’ve been a part of the Epsilon brand for quite some time, and we’re making it official. We encourage you to follow us along at @EpsilonEMEA moving forward for more updates and insights on our digital media solutions.
https://t.co/2ZEtwEzgIe
"In 2020, DTC, online only, and more nimble brands found they unexpectedly acquired a great deal of new customers. Elliott Clayton CLMP offers four tips to retain and increase the value of these new customers this year. https://t.co/bKgXPkEiSS
#CustomerRetention#CustomerLoyalty
More than 65 000 of us from 91 countries were live on Marcel yesterday to listen to Michelle Obama speak about DE&I and the impact we can have as an industry. See you today for Day 2 with Bob Iger on Disney+ at #VivaLaDifference in 2021
"Online experience is such an abstract term and people don't necessarily understand it until they feel it." Miriam Lahage on Emotional loyalty during the @RetailWeek webinar today.
#CustomerExperience#Loyalty#LoyaltyPrograms
Customer #loyalty has always been hard to win. Right now, it’s even harder.
We partnered with @RetailWeek to discuss the critical role of #data for brands to win their customers' hearts, minds and wallets.
Register here: https://t.co/9yzUUezYAn
“We’ve seen brands launching discounts earlier on - around October time. That then allowed them to continue reaching out to those customers, to continue communicating with them,” says Epsilon-Conversant’s Ben Foulkes, speaking at @IMRGupdate’s webinar on Black Friday
“We’re definitely seeing across all of our clients an increase in website visits. The conversions look to be yet to come,” says Epsilon-Conversant’s Ben Foulkes, speaking at @IMRGupdate’s webinar: Black Friday – sales impact of lockdown and conversion optimisation
What can affiliate do for your business?
Check out our affiliate incrementality calculator to give you an idea of the compounding effect the affiliate channel can have on your business.
Try it here: https://t.co/hF9xcoc84r
The new Christmas: How can retail recreate in-store magic online?
Claim your place on this free @RetailWeek panel: https://t.co/8pGr0tcW29
#ecommerce#Retail#Marketing
Retailers: How well do you really know your shopper?
Join us for this closed-door interactive roundtable to unearth best practice to drive - and prove - ROI from #retail#marketing heading into Peak Week, Christmas and 2021.
Register here: https://t.co/2ZFIGeM9eZ
"Look at your customer base and when you get the benefits. Our better customers come earlier, but customer acquisition comes later - you can then look at how you put dedicated personalised programmes in for those people to re-capture them and build that loyalty into next year"
"Christmas is going to be big, but it's going to be different in terms of what people buy," says @StudioRetailLTD's chief executive, Paul Kendrick on @RetailWeek's RWRC Consumer 2021 event, discussing how well retailers really know their shoppers.
"Christmas is going to be big, but it's going to be different in terms of what people buy," says @StudioRetailLTD's chief executive, Paul Kendrick on @RetailWeek's RWRC Consumer 2021 event, discussing how well retailers really know their shoppers.
"One of the things we've seen in our data during previous Black Friday and peak trading, is that a retailer's best customers come quite early," says Epsilon-Conversant's Ben Foulkes on @RetailWeek's RWRC Consumer 2021 event, discussing how well retailers really know shoppers
"The 65+ demographic... our data shows it, but it's logical that they've been going online... They do have disposable income and going into Black Friday, they're motivated by different messaging," says Epsilon-Conversant's Ben Foulkes on @RetailWeek's Consumer 2021 event
"We found ourselves selling key pieces... people were thinking 'this is an investment piece, I'm saving money somewhere else so I'll buy it'," says @mywardrobe's chairperson, Jane Shepherdson on @RetailWeek's RWRC Consumer 2021 event
"We saw really interesting consumer trends. People shifting online, unsurprisingly. Returns rates have lowered... [Consumers] have been more accepting of delivery and service," says @StudioRetailLTD's chief executive, Paul Kendrick on @RetailWeek's RWRC Consumer 2021 event
"The last six months have been like six years in six months... 70% of traffic to our website was all brand new," says @PourMoiLtd's chief executive, Michael Thomson on @RetailWeek's RWRC Consumer 2021 event, discussing how well retailers really know their shoppers.
What consumer sentiment will look like during the peak shopping period of 2020 and beyond - exclusive new data from Retail Week and @ConversantUK reveals #AD
https://t.co/4JZyIUuslH
Tomorrow, we're joining @RetailWeek's RWRC Consumer 2021 event. Join Ben Foulkes, who'll be discussing how well retailers really know their shoppers with C-Suite leaders from @StudioRetailLTD, @PourMoiLtd and @mywardrobe.
Retailers can register here: https://t.co/ZMPXJpdEPM