Alison Cook

[Alison Cook @CookAlison]

@asda have been waiting a call back from a supervisor no call

[Alison Cook @CookAlison]

@asda your customer service is a joke. Faulty item, delivery damaged and only option is to return when already made up of partial refund.

[Alison Cook @CookAlison]

@AsdaServiceTeam so I have an order number, money gone from bank but Asda not completed the order and somehow that’s my fault. Your customer service in store and online is appalling

[Alison Cook @CookAlison]

@CartwrightandB can I suggest you look at your customer service, won’t be using you again!

[Alison Cook @CookAlison]

@IcelandFoods - received order tonight 7 items incorrect and damaged products. Can’t get hold of store or customer services awful service

[Alison Cook @CookAlison]

I have DM you but you just send same script back this is one of the pathetic items you delivered can’t take photos of stone cold items. My payment was taken by you for service and goods of bad quality

[Alison Cook @CookAlison]

@ubereats_uk horrendous customer service today. Order placed 20-35 mins delivery. Hour and a half later delivered after 4 different drivers meant to collect. Food cold and inedible, complained only 30% refunded told to contact restaurant even though paid to Uber eats.

[Alison Cook @CookAlison]

@OmazeUK how come the only button on your web pages that doesn’t work is the cancel subscription link?

[Alison Cook @CookAlison]

@Turtlebayuk Exeter thanks for turning us away as you were so busy in your empty restaurant. Had an amazing meal @pho next door instead.

[Alison Cook @CookAlison]

@VirginPure I have been a customer for a few years and loved the product but your customer service will mean you will loose a customer. No chance to upgrade unless I pay out of the service contract even though would be purchasing new. Just awful!

[Alison Cook @CookAlison]

@VirginPure I have been a customer for a few years and loved the product but your customer service will mean you will loose a customer. No chance to upgrade unless I pay out of the service contract even though would be purchasing new. Just awful!

[Alison Cook @CookAlison]

@AOArena done everything you suggested to get hold of accessibility team and still no response. How are you allowed to operate like like? Awful customer service for whose that need help @DisRightsUK

[Alison Cook @CookAlison]

@AOArena I have done no reply for a week

[Alison Cook @CookAlison]

@AOArena no reply from your accessibility team or on here. Awful service. How do I make a complaint?

[Alison Cook @CookAlison]

@Morrisons I have from the first message no response though

[Alison Cook @CookAlison]

@Morrisons when is your Christmas food to order available for ordering please?

[Alison Cook @CookAlison]

@DisRightsUK do you have anything advice on this. Been waiting any calls for a week now

[Alison Cook @CookAlison]

@AOArena no reply from your accessibility team or on here. Awful service. How do I make a complaint?

[Alison Cook @CookAlison]

@AOArena still waiting for a call from accessibility team! One very disappointed guy

[Alison Cook @CookAlison]

@Morrisons I just had but not personal so not sure why it needed to be a DM