Coolskin

[Coolskin @Coolskin6669475]

@AsdaServiceTeam can you give your lowestoft store some love. Now that a major new road has opened bringing potential new customers. Needs painting outside, jet wash 1 side and fuel price sign fixed that blew away over a year ago !

[Coolskin @Coolskin6669475]

@AsdaServiceTeam isn't it time you gave your Lowestoft store a bit of a tidy up now that a major new road has opened next to it, potentially bringing you new customers. Needs painting, jet washing and fuel price sign fixed! Blew down over a year ago!

[Coolskin @Coolskin6669475]

@altontowers @TowersStreet All well and good perhaps offering to move the booking to a 9pm close yet what about those of us who have booked onsite accommodation, will we be able to move that for free to a 9pm close ? No of course we will not. Some of us have to travel hours to get to you....

[Coolskin @Coolskin6669475]

@altontowers the offer to move the date to a 9pm is all well and good yet we won't be able to move our onsite accommodation for free to a 9pm close will we ? No...

[Alton Towers Resort @altontowers]

@TowersStreet If you have an existing booking and prefer a later closing time of 9pm, you can switch dates for free on our website.

[Coolskin @Coolskin6669475]

@coopuk Hello please can you let me know if this is a direct message, I rarely use twitter so I am unsure.

Thank you

[Coolskin @Coolskin6669475]

@coopuk please could someone get back to me please regarding price of products in store

[Coolskin @Coolskin6669475]

@asda your recent store opening at hopton on Sea Norfolk has a set of opening times on the side of the road that are completely different to what you list on your website. Please can you clarify the correct hours please.

[Coolskin @Coolskin6669475]

@Morrisons @BBCWatchdog I have sent DMs.. no one replying to them

[Coolskin @Coolskin6669475]

@Morrisons a week on from complaining that your instore refund policy is different to what is listed on your website, I see nobody has yet changed the website to show that you apparently do not accept alchoal as a return instore yet online it does not say this.

@BBCWatchdog

[Coolskin @Coolskin6669475]

@Morrisons I do send DM yet no one replies to them!

[Coolskin @Coolskin6669475]

@Morrisons I've checked your instore refund policy which shows alchoal is excluded

Your website still shows that you can refund it.

Please update this now to avoid other customers like me who are now out of pocket.

For the record your competitors DO refund alchoal

[Coolskin @Coolskin6669475]

Morrisons website does NOT state that you cannot return alcohol. So even 4 years on from this post some of us are being treated poor by Morrisons..here is a screen shot of their website... can anyone see alcohol listed?? No

[Morrisons @Morrisons]

@Maceiator Hi Richard - our Returns Policy Excludes Alcohol which cannot be refunded. Raj

[Coolskin @Coolskin6669475]

Thank-you yet I need a response fairly urgently as per your refund policy of 30 days. Thank you

[Morrisons @Morrisons]

@Coolskin6669475 Hi there. Thanks for your message and sorry for the delay in getting to you. Please be assured, we've received your message. We will message you if we require further information or as soon as we have an outcome. Thanks, Tabby

[Coolskin @Coolskin6669475]

@Morrisons please can someone reply to my tweets yesterday and the DM you asked me to supply.

[Coolskin @Coolskin6669475]

@Morrisons have sent a DM to you with details, please confirm you have this

[Coolskin @Coolskin6669475]

@Morrisons hi, your refunds section on the website does not show that alcohol cannot be refunded, so why has it been refused a instore refund ? Unopened products With a receipt. I've attached website screen shot too