Matt Coates

[Matt Coates @Coooatesy]

@KFC_UKI its 22:30, your store in hazel grove has NO STOCK half an hour before close? I’ve just driven 20mins for nothing? And then as I drive away just eat turns up for a collection #rubbishservice

[Marc Gatti @MarcGatti2]

@motoreasy truly disappointed in being sold my plan and when claiming it’s declined!

[Matt Coates @Coooatesy]

@JonathanHorswel @motoreasy Yep. My case is currently at the ombudsman, salesman telling you whatever you wanna hear in order to get the sale being part of it. Worst customer service I’ve ever experienced. Don’t stand for it - pursue it.

[Nigel Johnson @samjohn1818]

@motoreasy would not use this company again had 2 claims rejected even though there was a fault on the car quick to ring up for renewal and money

[Nigel Johnson @samjohn1818]

@motoreasy
Shocking customer service won’t pay for repairs had to pay for the fault my self when clearly it’s covered by warranty remove posts from X will be reporting issues to trading standard ect

[Suny 🇬🇧 @suntankid1966]

I would NOT recommend @motoreasy .

I've had their top of the range warranty for nearly a year.
Now I need a repair, and I have to pay for the diagnosis, and Motoreasy then decide if the diagnosis cost will be reimbursed or if indeed the repair is covered?

JUST A SCAM, REALLY.

[Mark @mahedleyuk_mark]

@motoreasy

What a con this company is
Turbo about to blow on car
motor easy state that because this is sudden and unexpected i'm not covered 😡😡 also they have just had the cheek to joe try to charge me £30 to cancel my policy interested to hear any stories about this lot !

[Mark @mahedleyuk_mark]

@motoreasy do not use this cowboys !! total con artists !! Take your money then do not support you when required AVOID !!!

[Samson Benjamin @benjamin0489]

@motoreasy I bought Plan B lite for my Jaguar XF this year in January. I feels like it was a mistake and I have been scammed.
I have reported fault twice on my car and it was declined stating it’s not covered under warranty.
Please do not sell something useless.

[John Stewart @JohnSte46451365]

MotorEasy review - the new home of paying for youre own car repairs avoid this company taken out policy for car body care £179 paid £140 of my own money to get repaired what did vompany pay 0 thats it 0

[justins1972 @Justins1972]

@motoreasy Do you respond to people on here. If so let me know because I need to talk to someone who is NOT a salesperson regarding an email I’ve been sent saying I’ve gone ahead with a policy which I haven’t and now most likely won’t. Extremely disappointing. #Roguetrader

[justins1972 @Justins1972]

@motoreasy Absolute scum of a company. I want an email address I can contact you in if you do not want a complaint to add to your list of complaints to the Financial Ombudsman

[Matt Coates @Coooatesy]

@whatcar @AutoExpress @WhichUK @autocar @BBC_TopGear @BBCWatchdog @Telegraph @guardian @thetimes I’d like to share my story if someone can please get in touch? 🙏🏻 #ExposeTheTruth #scam #ScamAlert #ScamWarning

[Matt Coates @Coooatesy]

Despite the ombudsman ruling in MY favour @motoreasy are STILL refusing to comply and cover the costs of my claim for repairs. If you’re thinking of taking out one of their policies, feel free to DM about my 💩 experience. @MotoreasyScam @motoreasyfails #dontdoit #RT #badservice

[Motoeasy Scam @MotoreasyScam]

@motoreasy An incredible shady company, with dodgy tactics. Will offer a policy at a a reasonable price but never approve your claims for stupid reasons.

[Henry Shannon @HenryShannon10]

@motoreasy so after waiting 4 weeks to get them to fix my car they tell me the problem was there before the warranty was taken out and now saying will not pay out . Just cancelled both my policy’s will never use this company again

[Simon Plaskitt @PlaskittSi]

Please do not get a warranty with @motoreasy . We had a 5 week old policy, made a claim, a month later the claim was rejected as the issue was "pre-existing". But it was not! And they have no evidence to prove it. They'll take your money but not pay out!

[Matt Coates @Coooatesy]

@HenryShannon10 @motoreasy Mate they’re terrible, I’ve been waiting over 3 weeks for a reply to an email 🤡. I’ve reported them to the Motor Ombudsman and BBC Watchdog - the more that do this the better. Good luck getting it sorted 👍🏻

[Henry Shannon @HenryShannon10]

@motoreasy so wait nearly three weeks to get my car repaired still not done. Very poor service

[MotorEasy Warranties @motoreasyfails]

DO NOT BUY FROM @MotorEasy ⚠️ they only have a general enquiries line, which means if you have a complaint, it takes up to 21 days to get a reply on email #customerservices and they only do emails #FCA #complaint #misselling #loophole #rejectclaim #customerexperience #ombudsmen