@elonmusk please someone tag him or share this with him or any starlink manager.
Our starlink has been a blessing for us and very thankful for it! Although, the router unexpectedly broke and caused our internet to be down. Good thing: replacement is free; Bad thing: takes 2 weeks. Elon, is there any way you could decrease wait time for future occurrences or provide something as a backup in case the main router fails?