ElectriCities offices will close at 3 pm on Friday, January 17, 2025 and will be closed on Monday, January 20, 2025 in observance of the MLK, Jr. Holiday.
Winter Storm Preparedness - Staff is prepared to respond to power outages. Please DO NOT call 911 to report power outages. This number is for emergencies only.
The ElectrCities Huntersville office and customer service phone lines will be closed on Friday, September 29th, to allow staff to attend a company-wide meeting. Please use the After Hours Emergency number #704-892-7426 in case of an emergency.
Please note that effective March 6, 2023, the ElectriCities’ Huntersville Business Office hours will be changing. Customer service telephone lines will be open from 8:00 am to 4:30 pm weekdays. The front lobby hours will remain the same - 9:00 am to 4:00 pm weekdays.
Electricities has responded to outages in the Smithville Lane area and are working to restore power. Approximately 50 customers are affected at this time.
We are aware of a power outage in Cornelius. Crews are working to find the cause. Current restoration time is 2 hours or less until we have more information. Thank you for your patience.
Per technicians, Energy United pole on our line in right of way. Once the pole is cleared we will re-energize and hopefully that clears it. Thank you for your patience.
We are aware of a large power outage in Cornelius. Crews are riding trying to find the issue but it is difficult with the heavy rain and darkness. Please be patient and we will provide more information as we have it.