@HSBC_UK … called the help desk and they said there was no timescale on this. I am picking up my new car on Thursday and now not sure I can even pay for it. Not once have I had a text, call or email from HSBC. All on me to chase and find out what’s happening-not happy at all!!!
@HSBC_UK Notified HSBC via support chat in App last week I would be receiving a large deposit from my dad. Wanted to check this was ok and no deposit limits were in place on my account etc. they said all was fine. Today money landed in my account and it has been placed on hold.
https://t.co/k4IBaM0KFP I have emailed you twice now waiting WELL over the 72 working hours turnaround expected with still no response. I ordered a throw on 2nd Jan which I STILL haven’t received nor has been dispatched. No customer service number … Feel like I’ve been robbed!!