Cotton Traders

Welcome to the official Cotton Traders Twitter page. Our customer care team are here to answer all your questions. Get in touch below!

[Cotton Traders @cottontradersuk]

Your satisfaction is our priority! 🌟 Our Customer Care team is here to assist you every step of the way. We'd love to hear from you – don't hesitate to get in touch! 🤝💬

[Cotton Traders @cottontradersuk]

@Globalidentity We are sorry to hear you are still receiving mailings after requesting for this to be stopped. Please can you send a private message with your name and address and we can investigate this ? Many Thanks 😊

[Cotton Traders @cottontradersuk]

@paulinee1612 who will be happy to assist you.

Kind regards,
Alex 5/5

[Cotton Traders @cottontradersuk]

@paulinee1612 to goods purchased via Home Shopping only. Goods purchased from any of our retail stores or concessions must be returned to any retail store within 28 days of purchase

If you have any return queries, please do not hesitate to contact our Customer Care Team on 0161 286 4321 4/5

[Cotton Traders @cottontradersuk]

@lucyyhurst Hi Lucy,

We are sorry to hear of this. If this is a Cotton Traders parcel, can you please send your order number via private message so we can look into this further for you.

Kind regards,
Jennifer.

[Cotton Traders @cottontradersuk]

@AnneMitchell0 Hi Anne Mitchell,

I'm sorry to hear your parcel has gone missing. Can I ask you to send us a private message with your full address including postcode, along with your order number so we can investigate this further for you?

KinAndrew
Cotton Traders Customer Support

[Cotton Traders @cottontradersuk]

@yorkiek Hi there - thank you for your message. If you purchased the jeans in one of our stores, we would advise contacting the shop for further assistance. You can view contact details for our stores via the following link: https://t.co/psRtSk8oUk. Kind regards.

[Cotton Traders @cottontradersuk]

@macw84 Hi Martyn - we are sorry for the confusion. We are named after our founder Fran Cotton and the products we sell are made from a wide range of high-quality fabrics. Details for each item can be viewed in our catalogues and on our website. We hope this helps. Kind regards, Mark

[Cotton Traders @cottontradersuk]

@Missmt23 Hi,

On looking into our records, a replacement parcel has been arranged and should be with you tomorrow.

We sincerely apologise for any inconvenience caused by this and thank you for brining this to our attention.

Kind regards,
Jennifer.

[Cotton Traders @cottontradersuk]

@AnnEBrockbank1 Hi Ann - thank you for your message. So that we can assist you, can you please send us a private message with your return tracking number? We can then investigate this for you. Kind regards, Mark

[Cotton Traders @cottontradersuk]

Your satisfaction is our priority! 🌟 Our Customer Care team is here to assist you every step of the way. We'd love to hear from you – don't hesitate to get in touch! 🤝💬

[Cotton Traders @cottontradersuk]

@LeslieB22427275 Hi @LeslieB22427275,

At the moment we don't have any plans to open an outlet in Dobbies at Birtley.

We are always on the lookout for new locations, so keep an eye on our online store locator for future updates 😊regards, Carolyn

[Cotton Traders @cottontradersuk]

@CFScotty3 Thank you for your kind words 😊

[Cotton Traders @cottontradersuk]

@martinctyler help.

Kind regards,
Jennifer. 2/2

[Cotton Traders @cottontradersuk]

@martinctyler Hi,

Yes, you can have 2 accounts under the same address, but they would need to have different email addresses to purchase online. If you have any further difficulties, please do not hesitate to contact our friendly Customer Care Team on 0161 286 4321 who will be happy to 1/2

[Cotton Traders @cottontradersuk]

@BrazierJayn3b Hi @BrazierJayn3b, thanks for getting in touch. It looks like our Customer Care team has been able to assist you, if we can be of any further help please send us a private message with your query.

[Cotton Traders @cottontradersuk]

@BrazierJayn3b Hello @BrazierJayn3b, Please can you you message us with your order number or your name and address including postcode so that I can look in to this for you.
Kind Regards
Michelle W.

[Cotton Traders @cottontradersuk]

@snookerloopylou Hi @snookerloopylou, can I ask you to send us a Direct Message with your full name and address, along with details of your order and returned item so we can assist you!