Abbey Cox

London based Singer/Songwriter

[Abbey Cox @CoxAbbey]

@Delta really disappointed with your customer Service. Our flight to New York from Rome was cancelled, we paid money to select seating and now your saying we can’t have a refund. Please assist immediately.

[Abbey Cox @CoxAbbey]

@APCOAUK when you pay for parking then get a fine saying I havnt paid?
Tried to appeal then get an email telling me case is closed? I had proof of payment on email.
Please sort this out. It is dishonest.

[Lawrence Broomfield-McHugh @lawriehb78]

Thrilled to have Abbey joining at last minute! @CoxAbbey @actorschurch @LaineTheatreArt

[Abbey Cox @CoxAbbey]

@Bershka cascais shopping. Fitting rooms closed 2 hours before the shop closes so no one can try on clothes?! So many customers walking out. Not acceptable

[Abbey Cox @CoxAbbey]

@Deliveroo you gave my credit on my account and said it will automatically be taken out of my next order. I just ordered and it was not taken out. Please assist.

[Abbey Cox @CoxAbbey]

@O2 I have made a payment plan to pay my bill, you unblocked me abs now I am blocked again. Please assist? This is unnaceptable.

[Abbey Cox @CoxAbbey]

@sweatybetty have told me they will replace my ripped leggings and when I tell them what size etc they ignore me and start up a whole new complaints procedure. This is unacceptable? Please assist.

[Abbey Cox @CoxAbbey]

@sweatybetty Hi, I have sent you a photo of the rip. Please assist

[Abbey Cox @CoxAbbey]

@sweatybetty this is the second time I have bought an item of yours and it’s ripped within a few wears. For the prices you charge I’m shocked. Always loved your stuff and am a loyal customer but apparently the standard is going down. Please advise

[Abbey Cox @CoxAbbey]

@Deliveroo you take our order and money. Cancel the order and then tell us we can’t get a refund for 3-5 working days? How are we supposed to pay for the meal we originally ordered? This is unacceptable. Please assist

[Abbey Cox @CoxAbbey]

@sweatybetty I have messaged you the details. Please assist. Thanks.

[Abbey Cox @CoxAbbey]

@JustEatUK we have been waiting over an hour with no update. We want a refund so we can order something else but won’t get the refund instantly. This is unnaceptable. Please assist

[Abbey Cox @CoxAbbey]

@PureGym this is the second month in a row you have overcharged me. I want a basic membership. A member of staff has told me that have sorted this but this is the second time I ha e been overcharged. Please assist and I demanded a refund of extra payments.

[Abbey Cox @CoxAbbey]

@eurowings You have paid me today. Thanks for confirming!

[Abbey Cox @CoxAbbey]

@eurowings please assist. The legal adviser has said its between myself and the airline. Please reply to my messages.

[Abbey Cox @CoxAbbey]

@MelissaWeldonUK So true!

[Abbey Cox @CoxAbbey]

@eurowings how can I speak to someone that will help? A fellow passenger got his conciliation money back but I’m left wondering why I am being ignored? This is really effecting my mental health. Please assist.

[Abbey Cox @CoxAbbey]

@eurowings my advisor has asked you to contact me directly. Please reply to my messages and my email. You agreed to pay me a conciliation fee as you didn’t want to go to court. Please assist

[Abbey Cox @CoxAbbey]

@eurowings My advisor has emailed and asked you to contact me directly. Please do so!

[Abbey Cox @CoxAbbey]

@eurowings I have called the customer service team and they have not only told me they can’t do anything, but hung up on me! Is this the kind of service you accept? I simply want the money that you have promised to pay me. I am not speaking out of turn.