@northernassist you cancelled the 18:25 to Sheffield, then the 19:25 and now the 20:25 says bus replacement. partner was heading to new mills to catch a flight in the morning and now you’ve absolutely messed it all up. Why cancel last minute, we could have made alt arrangements
@northernassist There’s no need to thank me, I’m not patient, you’re clearly incompetent to run a train service, and you won’t resolve it because this is just common occurrence from what I read in the comments, pathetic
@northernassist He’s gone home and you’ve wanted our money and time. We’ll likely miss our flight tomorrow now, there’s no way we could have got the next train, bus replacement and two changes extra arriving at 00:20? No way that is going to go to plan is it
@Hull_Trains you cancelled the 18:25 to Sheffield, then the 19:25 and now the 20:25 says bus replacement. My partner was heading to new mills to catch a flight in the morning and now you’ve absolutely messed it all up. Why cancel last minute, we could have made alt arrangements
@vueling How can I contact your customer services department? The phone number doesnt let me speak to anyone, and theres no way to contact on the website
@vueling For further assistance, please contact our Customer Service department, available from 9 am to 10 pm. Please note that as soon as an agent is available, you will be attended. Regards.
I got this response, but you still havent given me a way to contact customer support!!
@vueling can you give me the number to speak to a human, the phone number on the website is automated and the options do not help. I need to discuss my flight options
@vueling can you confirm if +1 (407) 787-9360 is a real account or just a scammer? I want to sort my issue but there are scammers doing the job on your behalf