Craig Summers

Manhattan Associates UK MD; #customerexperience; SaaS; Committed to customer success. Husband, Dad, Cyclist. Views All Mine!!

[Craig Summers @CraigSummers4]

Just announced! @Shopify and @Manhattan are joining forces to elevate shopping experiences. @Nautica will be the first joint customer.

👉See what they're planning together https://t.co/SRfiEOtNVv

#NRF2024

[Craig Summers @CraigSummers4]

The use of #AI is no longer an aspiration, but a well-defined goal for supply chain leaders. This helpful *gated resource from @Gartner_inc shares 3 key strategies you can follow to achieve ROI in your digital investments: https://t.co/zaPVmUFbSO

#GartnerSC #SupplyChainTech #SCM

[Craig Summers @CraigSummers4]

#Curbsidepickup can often be frustrating for consumers & leave them waiting+wondering when they will be helped.

Our 2️⃣way texting🤳 capability changes everything.

Customers always know the #retailer is on the way+how long it will take⌚👀 More info at: https://t.co/UbQncbBMJN

[Craig Summers @CraigSummers4]

Now there’s technology to make delivery promises anytime in the buyer journey. Part of our #OrderManagement offer, this hyper-fast caching solution elevates your ability to promise. So you get few cart🛒 abandonments & ⬆️customer satisfaction. Learn more: https://t.co/QJiRk0oLt1

[Craig Summers @CraigSummers4]

@Patagonia saw an astounding $10 million in #BlackFriday sales ― five times its own expectations ― and, as promised, is donating every cent toward helping save the environment.
💚🌎

https://t.co/P9vzyMQh9e

[Craig Summers @CraigSummers4]

The pandemic has accelerated retailers' move to #microfulfillment as they edge closer to the seemingly insatiable need for speed in fulfillment ops.

@ManhAssocNews Managing Dir of ANZ, R. Sibal, shares how this is reshaping #supplychain & #logistics. https://t.co/rhT74QJOmN

[Craig Summers @CraigSummers4]

With sustainability high on the agenda for global brands and their customers, Eddie Capel, CEO, Manhattan Associates discusses the role supply chains can play in meeting the climate change targets set out in Glasgow at COP26, here in Retail Week.
https://t.co/ybHiWdGx64

[Craig Summers @CraigSummers4]

Retail is changing to be more aware of its impact on our environment 🌎 & to focus on #sustainability 🌱 In his latest piece, Ben Silitoe @GreenerRetail takes a look at how London's famous Oxford St. is changing to focus on 💚 too... https://t.co/gBu47s9vxx

[Craig Summers @CraigSummers4]

Logistics Software Implementations Are Not Plug-And-Play according to Steve Banker. Find out what Ron Lazo, Vice President, Professional Services Organization at Manhattan Associates had to say on the topic in Steve's recent Forbes piece: https://t.co/3sFbDmkqrM

[Craig Summers @CraigSummers4]

Warehouse & supply chain innovation is running hot as brands brace for the peak season rush. Alex Macpherson shared some interesting perspectives with Logistics Business in the November issue (P.30).

https://t.co/kb7bjSqE91

[Craig Summers @CraigSummers4]

Creating role models for girls to aspire to is one of the most important things that can be done to address gender inequality in the workplace & society. Congrats Deeptha Ganapathy for inspiring the next gen of #womenintech #WomenInSTEM @ManhAssocNews 🙋‍♀️ #Inspirethenext

[Craig Summers @CraigSummers4]

In light of #COP26 taking place in Glasgow, Eddie Capel, CEO of Manhattan Associates, sat down to talk about the the importance of sustainable supply chains - find out what he had to say about making supply chains 'greener' in Logistics Business: https://t.co/pttOXY0cDg

[Craig Summers @CraigSummers4]

We recently hosted our 1st global Twitter chat inviting an expert panel to take a look at the state of the #retailindustry as #peakseason draws near. Find out what the authors shared during the hour long session! @Natalie_Berg @mazzaknights @RetailMinded
https://t.co/n7CLU1t4Df

[Manhattan Associates @ManhAssocNews]

We’re joining forces w/a network of sustainable brand leaders. Our mission is to drive sustainability in the retail ecosystem, believing every brand can be a pioneer in the movement. We’ve commissioned a new retail #sustainability report. Download it at : https://t.co/ewL0lzSDcP

[Craig Summers @CraigSummers4]

Don't be haunted by your legacy #PointOfSale technology. Download the @Gartner_inc 2021 Market Guide to see how a POS can turn your business around. https://t.co/FNl447QVkc

[Craig Summers @CraigSummers4]

You should be very afraid of your legacy #PointOfSale system, when you could be creating loyal followers with a modern #POS.

Download @Gartner_inc 2021 Market Guide to see how a POS can turn your business around. https://t.co/Lstn7n9RiP

[Craig Summers @CraigSummers4]

See why taking a new, integrated, and converged approach -- one built on a #cloudnative, #microservices architected platforms -- is so important for your supply chain.

https://t.co/SvzwFZd4SW

[Craig Summers @CraigSummers4]

A #TMS is one of the most critical solutions for achieving savings and future-proofing your supply chain. Want to know how the right #Transportation Management System can drive your ROI? Find out in this handy tool: https://t.co/3QpYD8290B #PushPossible

[Craig Summers @CraigSummers4]

Almost 1 in 5 online orders was collected from stores in the first half of this year. #BOPIS orders are continuing to grow, as shipping fears put store pickup at the core of online retailing.

https://t.co/tAK1FUfinE

[Craig Summers @CraigSummers4]

See how @GiantEagle uses our tech to optimize #transportation, #labor & #warehouse ops in 5 DCs supporting 460+ stores.
⬆ 99.9%+ inbound/outbound accuracy
⬆ up to 10% productivity improvements
⬆ 7% cube
🔻8% empty miles
🔻7.7% total miles
https://t.co/3yc3rGGeQe