Roydon Crasto

[Roydon Crasto @CrastoRoydon]

On 16th, a new engineer finally came, fixed the issue and was apologetic. WiFi is DOWN AGAIN TODAY. And this time my @airtelindia mobile network is also dead so can’t even open the app to complain. Both services. Gone. In 2026. @Airtel_Presence @TRAI @DoT_India @jagograhakjago

[Roydon Crasto @CrastoRoydon]

UPDATE 3: No engineer came yesterday. Issue resolved on its own by afternoon and now it’s DOWN AGAIN. Tried raising a complaint on @airtelindia app and instead of letting me file one, it showed me an upsell. WiFi is down and you’re selling more services?
@TRAI @jagograhakjago

[Roydon Crasto @CrastoRoydon]

UPDATE 3: No engineer came yesterday. Issue resolved on its own by afternoon and now it’s DOWN AGAIN. Tried raising a complaint on @airtelindia app and instead of letting me file one, it showed me an upsell. WiFi is down and you’re selling more services?
@TRAI @jagograhakjago

[Roydon Crasto @CrastoRoydon]

UPDATE 2: Commented on @airtelindia's own Instagram post. They replied "we never want you to miss important moments" Complaint raised at 3:30 PM. It's now past 9 PM. WiFi still dead. That's some customer service right there. @Airtel_Presence @TRAI @DoT_India @jagograhakjago

[Roydon Crasto @CrastoRoydon]

@AshutoshMaurya_ @ViCustomerCare @Airtel_Presence Don't Airtel is the same

[Roydon Crasto @CrastoRoydon]

UPDATE 2: Commented on @airtelindia's own Instagram post. They replied "we never want you to miss important moments" Complaint raised at 3:30 PM. It's now past 9 PM. WiFi still dead. That's some customer service right there. @Airtel_Presence @TRAI @DoT_India @jagograhakjago

[Roydon Crasto @CrastoRoydon]

@airtelindia @Airtel_Presence @TRAI @jagograhakjago @DoT_India @consumed_india

UPDATE: Got a call from an Airtel engineer said there’s a “backend outage” and it’ll be fixed in a few minutes. That was 30+ mins ago. Now he’s not picking up my calls. What exactly are we paying for?

[Roydon Crasto @CrastoRoydon]

@airtelindia @Airtel_Presence @TRAI @jagograhakjago @DoT_India @consumed_india

UPDATE: Got a call from an Airtel engineer said there’s a “backend outage” and it’ll be fixed in a few minutes. That was 30+ mins ago. Now he’s not picking up my calls. What exactly are we paying for?

[Roydon Crasto @CrastoRoydon]

@airtelindia @Airtel_Presence @TRAI @jagograhakjago

Months of WiFi complaints, zero resolutions. Today connection dropped, engineer slot is 24hrs later. I have meetings and work. Even your mobile network is too weak to send this tweet. This is unacceptable. Escalate this NOW.

[Roydon Crasto @CrastoRoydon]

@airtelindia @Airtel_Presence @TRAI @jagograhakjago

Months of WiFi complaints, zero resolutions. Today connection dropped, engineer slot is 24hrs later. I have meetings and work. Even your mobile network is too weak to send this tweet. This is unacceptable. Escalate this NOW.

[Neville Crasto @Neville_26]

@Eureka_ForbesIN Selling premium products is easy. Standing by them is not?

SmartClean Home Mapping Turbo not working & your team denies warranty for parts. This is how you treat customers?

Very disappointing. Feels like cheating. Resolve this NOW!! #badservice

[Roydon Crasto @CrastoRoydon]

@Ovoh_of_Lagos @gork which film is this

[Irlandarra @aldamu_jo]

A Palestinian citizen is surprised by the occupation army's raid on the residential building where he lives..,

This was his reaction

[Banned Vids @VidsBanned]

We truly didn’t realize how bad that CGI was 😂

[Troy Brewer @pstroybrewer]

U wanna see a miracle? A bird became the messenger between life and death. There are no coincidences here, just grace. Driver had no clue about the collapsed bridge, God saved him and it got caught on camera. Boom!

[माझी Mumbai, आपली BMC @mybmc]

🔹अतिमुसळधार पावसामुळे मुंबईतील उपनगरीय रेल्वे सेवा विस्कळीत झाली. परिणामी विविध रेल्वे स्थानकांवर अडकलेल्या प्रवाशांना बृहन्मुंबई महानगरपालिकेच्या वतीने पाणी, चहा, बिस्कीट व इतर खाद्यपदार्थ पुरवण्यात येत आहेत.

___

🔹Mumbai's suburban train services are disrupted due to heavy rains. The Brihanmumbai Municipal Corporation (BMC) is providing water, tea, biscuits and other food items to stranded passengers at various railway stations.

#mybmcupdates
#MumbaiRains

@CMOMaharashtra
@AjitPawarSpeaks
@mieknathshinde
@ShelarAshish
@MPLodha

[Elon Musk @elonmusk]

Yes

[Roydon Crasto @CrastoRoydon]

@AniMixPlay Video is freezing

[मुंबई पोलीस Mumbai Police @MumbaiPolice]

Sir, we recommend your raise your bar & ride in a chauffeur driven car, after drinking, like a ‘responsible citizen’.
Else if the breathalyzer detects the alcohol content in the wine you drank (which it will to be frank), you will have to be our guest behind the bars

[Roydon Crasto @CrastoRoydon]

@Vikas_AGL @PeteLau @OnePlus_IN @OnePlus_Support
@amazon @jagograhakjago
@amazonIN @AmazonHelp can you guys help?? Or you guys will ignore like your team.

how many more days I won't be using the TV.
Customer service sucks!!!!

Technicians sucks more!!

Request ID : MOTBZGGRTH4I

[Neville Crasto @Neville_26]

@Vikas_AGL @PeteLau @oneplus @OnePlus_IN @OnePlus_Support @oneplustv
can you guys help?? Or you guys will ignore like your team.

how many more days I won't be using the TV.

Customer service sucks!!!!!

Technicians sucks more!!

[Neville Crasto @Neville_26]

No movies, no series in this week and probably more 3 weeks ... all because @OnePlus_IN @oneplus customer service sucks.

Ticket Id 210630-002991.