More than a little frustrated with @theTRUESPEED and their unwillingness to acknowledge and reward loyal customers. Seems they are only interested in ‘new’ customers! I get the privilege of paying more to renew for a lesser service than a new customer! Seems wrong to me!
@red_wine_baron@Alitalia Hello mate; was trying to book our summer holiday had a booking confirmation then they changed their mind. Tried to speak to @alitalia to sort but their customer services don’t like to talk!! All good just really annoyed!!
@Alitalia@Alitalia Tried to book a flight, got a booking ref but apparently that doesn’t mean a thing! Customer services hung up twice when tried to speak and resolve problem! Worst customer services experience!!
@Alitalia Punctual maybe; but customer services professionalism and ability to book flights with @Alitalia is way below the mark! Worst airline I have ever dealt with!!
Well done @Alitalia apparently booking a flight with you and getting a booking reference doesn’t mean you actually have a flight. Supreme incompetence; well done guys!