@Weeemann1981 Hello, Thanks for raising this to us - Please could you send us a DM with customer information (Name, Address, C&C account number) so that this can be looked into?
Thanks,
Pep.
@EllenPS Hi,
Please visit our twitter page and click on the icon of an envelope towards the top and this will enable you to privately message us.
Thanks,
Pep.
@mrdannybreeze Hi Danny, Thanks for your comments and we're sorry to see that you are unhappy with the service received. Please could you send us a DM with details of the order in question and all outstanding matters so that we can look into this for you?
Thanks,
Pep.
@BeccieCraftboo Hi, I'm sorry that you have not been updated. It does look like the parcel was returned back to us for an unknown reason and has been sent out again by Parcel Force - I am awaiting the tracking number for this and will come back to you with this as soon as I have it,Pep.
@BeccieCraftboo Hi, Thanks for your reply. I will refer this to our warehouse for courier information and will come back to you with this as quickly as possible.
Thanks,
Pep.