David Granetz

Promotional marketing expert. 23 years experience working with Fortune 500 clients. Entrepreneur at heart. It's all about concepts, not just products.

[David Granetz @CreativeBrander]

@EL_AL_AIRLINES Horrible cust serv. No luggage nor response from yest fl #007. Need sons luggage back.

[David Granetz @CreativeBrander]

@danfine1 @EL_AL_AIRLINES I’m in the same boat. My son came home on the same flight and needs his luggage/clothes to go back to school. I was told to email [email protected]. Still no response.

[David Granetz @CreativeBrander]

Why Sports is the Next Digital Innovation Hub: Yesterday at Advertising Week in New York City, MLB, NBA, and... https://t.co/NR1JgL192D

[David Granetz @CreativeBrander]

Employee Engagement Isn't a Sprint; It's a Marathon: Peter F. Drucker said, “Company cultures are like count... https://t.co/aCgsDpxoW1

[David Granetz @CreativeBrander]

Google’s ‘Shop the Look’ Tries to Declutter Mobile Shopping: Earlier this week, Google unveiled its latest e... https://t.co/MAKCi8Yf4F

[David Granetz @CreativeBrander]

Welcome to Our New Home: The foundation of any customer journey is a strong website. A brand’s website serve... https://t.co/DoTd9DZZeS

[David Granetz @CreativeBrander]

Evolving with Customers' Mobile Habits: Rising consumer expectations and declining customer experiences are a... https://t.co/5c2UVZboH2

[David Granetz @CreativeBrander]

How Restaurant Owners Make the Most of Customer Reviews: It's unquestionable that for most businesses, custom... https://t.co/lINfI6vDfH

[David Granetz @CreativeBrander]

For Better Data-Driven Results, Don't Forget the Human Touch: A few weeks ago I received a box full of clothe... https://t.co/BBoGTMdIN1

[David Granetz @CreativeBrander]

M&A Due Diligence: Evaluating the Customer Fit: When company executives explore mergers and acquisitions (M&A... https://t.co/G9aRPeRYQL

[David Granetz @CreativeBrander]

Addressing the Role of Emotion in Customer Experience: There are multiple components that shape a customer's ... https://t.co/tXGIFH8Ah6

[David Granetz @CreativeBrander]

The More Things Change, the More They Stay the Same: Jean-Baptiste Alphonse Karr said, "The more things chang... https://t.co/Sck5d3vS7C

[David Granetz @CreativeBrander]

Preparing for Increased Call Complexity in the Contact Center: As customers continue to increase their use of... https://t.co/WiqOIUTDLK

[David Granetz @CreativeBrander]

Unilever Buys Cheeky Dollar Shave Club, What's Next for Customers?: Earlier this week, Unilever announced it ... https://t.co/XpPPs6TMHu

[David Granetz @CreativeBrander]

How AI is Shaping the Future of Customer Experience: https://t.co/gA32tg6hOU, a brand within Priceline Group, ... https://t.co/xI0U058cfz

[David Granetz @CreativeBrander]

Masterpass Adds In-Store Payments to Digital Offerings: On Thursday, Mastercard unveiled enhancements to its ... https://t.co/K29DAi2TKo

[David Granetz @CreativeBrander]

How Customer Identity Management Can Improve the Customer Experience: There's a goldmine of valuable data in ... https://t.co/aPPd4L9qgw

[David Granetz @CreativeBrander]

Aria Resort & Casino Cashes in on Small Data: Companies today are swimming in data that, if properly leverage... https://t.co/ThWlGmYrvr

[David Granetz @CreativeBrander]

Hear that? It's the Evolution of Customer Service Calls: Like many people, the last thing I want to do is spe... https://t.co/54388YlF2I

[David Granetz @CreativeBrander]

Bridgestone takes a Fresh Look at the Customer: What does Bridgestone have in common with Nordstrom and Starb... https://t.co/l8IffRc6hT