@JioMart_Support This assurity regarding meagre Rs 30 is being given by each and every associate from your company since last one week. How can you expect your customer that it won't be the same another round of 72 hours. It's not your money hence you seem less worried. I am Fed up all this.
3rd time I’m approaching the social media team for the same ₹30 shipping fee refund. Despite being promised that the amount would be credited within 48 hours by 23 August, it’s still pending. How many more times do I need to follow up for ₹30?@consumercourtin@JioMart_Support
@JioMart_Support Seems like jiomart is using AI bots to handle social media concerns as well. No idea what's the customer is concerned about...just repeating the same message repeatedly..Nice technique used to avoid issuing due refunds to customers.
@JioMart_Support Do you realize how you are dealing with this? To give a refund of Rs 30, you are creating tickets since 21 Aug. Its customer's hard earned money and you should not take years to refund it back. I don't want to wait anymore and need it right now. @consumercourtin@JioMart_Support
@JioMart_Support Can we have an update on this team. It's already been past 72 hours and you told me that I will get the due credit of Rs 30 by the end of 26 Aug. Why customers should suffer and wait for the refund of their own money? Don't you have any accountability? @JioMart_Support@jiomart
One more incorrect assurance! My ₹30 cashback, which was promised to be credited back within 48 hours by 23 August, is still not credited to my account. How many more days am I expected to wait now? Please resolve this immediately. @JioMart_Support@consumercourtin@jiomart
@JioMart_Support Your team mentioned that as per the offer, the shipping fee of rupee 30 will be reversed back within 48 hours of the order date however no such amount is credited in my account. @JioMart_Support
This is not an isolated mistake but a repeated wrong-delivery practice. After repeatedly delivering the wrong products, it's not the Jiomart who faces any hassle rather the customer has to face difficulties in getting their due refund. @JioMart_Support@consumercourtin@jiomart
@JioMart_Support Just now received this message:
We regret the inconvenience caused on order JM6A87F6AA01A27927CC. Rs.89 has been added in your JioMart Wallet. Utilize in your next shopping at https://t.co/G4OpQ0x14S
I want this refund back in source payment method alongwith the shipping fee.
@JioMart_Support I don't want to purchase from you guys and need the money back in source payment method. You guys deliberately deliver the wrong products and refund the money in jio wallet to increase your sales and additionally never refund the shipping fee even though it's your mistake.
@JioMart_Support This was clearly mentioned the refund should be issued in source payment method instead of jio wallet but you guys never listen. Moreover there is no delivery fee refund. I need 89+30= 119 refunded back in my source payment method. @consumercourtin@JioMart_Support @JioMart
JioMart issues a refund for the product amount only, excludes the shipping fee, and credits the refund to Jio Wallet instead of the original payment method. @consumercourtin@JioMart_Support@jiomart
@JioMart_Support Just now I received this message stating refund of Rs.89.00 for JioMart shipment JM6A87F6AA01A27927CC-01 will be credited to in 3 to 5 working days. This message lacks the info of the refund source and the amount is less than the expected amount of Rs 119.
I received the wrong item in my order. Please arrange a full refund alongwith the shipping fee to my original/source payment method, not JioMart Wallet. Kindly resolve this at the earliest. @JioMart_Support@JioMart@consumercourtin@consumercourt
@JioMart_Support Please process the refund of ₹119 (₹89 for wrong product + ₹30 delivery fee) instead of the promised ₹89 to my original/source payment method, not JioMart Wallet. This is not my mistake and I should not be the one to bare the delivery fee. @consumercourt
Here are the details:
Ticket: 787297229873
Order ID: JM6A87F6AA01A27927CC
Shipment ID: JM6A87F6AA01A27927CC-01
Order Date: 21 Aug 2026
Total Order Amount: ₹328
Please process the refund of ₹119 (₹89 for wrong product + ₹30 delivery fee) instead of the promised ₹89 to my original/source payment method, not JioMart Wallet. This is not my mistake and I should not be the one to bare the delivery fee. @JioMart_Support@consumercourtin
This issue has persisted for past several months. Your self-order kiosks all over Pune, still don't display the available product- "VEG PATTY", forcing vegetarian customers to wait in another queue to place orders manually. @KFC_India@jagograhakjago@kfc